About this role
<p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Create Your Experience of a Lifetime!</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).</span><br> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Benefits</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">MORE employee discounts on lodging, food, gear, and mountain shuttles</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">401(k) Retirement Plan </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employee Assistance Program</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent training and professional development</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Referral Program </span><br> </li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Full Time roles are eligible for the above, plus:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Free ski passes for dependents</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Critical Illness and Accident plans</span></li> </ul> <p> </p><p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Job Summary: </span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Room Service servers are responsible for ensuring that all hotel guests have the highest quality in-room dining experience possible. Take dining orders over the phone in a courteous, professional, and knowledgeable manner; set delivery trays with high attention to detail, and ensure correct items are delivered to each guest! Work in conjunction with the kitchen staff to provide guests with up-to-date menu information and any available specials. </span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Job Specifications: </span></strong></p> <ul> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Starting Wage: $11.79/hr - $13.33/hr </span> <ul> <li><span style="font-size:10.0pt;font-family:Arial, sans-serif">If hired into a tipped position, guaranteed to make a minimum of $20/hour, inclusive of tips</span></li> </ul> </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Employment Type: Year Round </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Shift Type: Full Time </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Housing Availability: Yes </span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Job Responsibilities: </span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Provide superior service to our customers (internal and external) at all times. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Stock service stations with supplies, beverages, condiments, etc. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Take orders using proper phone etiquette and demonstrate knowledge of menus. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Knowledge of fine food and beverage - including preparation, presentation, and service. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Clean and maintain service stations as well as other work areas. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Perform routine food preparation tasks as assigned. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Basic wine, spirit, and beer knowledge and understanding of UDABC laws. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Provide in-room dining tableside service as requested. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Ensure that alcoholic beverages are not sold or served to underage customers/guests. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Maintain log and frequent pickups to ensure dirty dishes are not in rooms or hallways. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Perform other duties as assigned. </span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Job Requirements: </span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Ability to stand for extended periods of time. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Ability to bend, lift, and carry heavy objects. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Must be 21 years of age or older to serve alcohol. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">High School education desirable. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Previous food service experience desirable. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Good personal hygiene and neat appearance is required. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Ability to deal with customers courteously and efficiently, including ability to be polite but authoritative with disorderly or intoxicated patrons. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Basic reading, writing, and math skills are required.</span></li> </ul><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The expected pay range is $11.79/hr - $13.33/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.</em></span></p> <p align="right"> </p> <p align="right"><span style="font-size:10.0px"><em>Requisition ID 510185</em><br><em>Reference Date: 07/17/2025 <br><em>Job Code Function: Front of House</em></em></span> <span style="font-size:10.0px"><em><em> </em></em></span></p>