About this role
<p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Create Your Experience of a Lifetime!</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).</span><br> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Benefits</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">MORE employee discounts on lodging, food, gear, and mountain shuttles</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">401(k) Retirement Plan </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employee Assistance Program</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent training and professional development</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Referral Program </span><br> </li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Full Time roles are eligible for the above, plus:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Free ski passes for dependents</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Critical Illness and Accident plans</span></li> </ul> <p> </p><div> <div> <p><span style="color:black"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Job Summary: </span></strong></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">The Sales Department Lead is responsible for delivering exceptional customer service while supporting the overall performance of the assigned sales department. This role builds customer confidence through knowledgeable, personalized assistance and helps drive business results by increasing sales metrics and supporting team development. </span></p> </div> <div> <p> </p> <p><span style="color:black"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Job Specifications: </span></strong></span></p> <ul> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Starting Wage: $21.00/hr - $24.19/hr </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Employment Type: Year Round </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Shift Type: Full Time hours available </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Minimum Age: At least 18 years of age </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Housing Availability: No </span></li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"> </span></p> <p><span style="color:black"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Job Responsibilities: </span></strong></span></p> <ul> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Deliver exceptional guest service by building rapport, providing expert product knowledge, and promoting sales at the point of sale. </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Support merchandising standards by maintaining a clean, organized department and communicating inventory needs to management. </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Drive business performance through upselling strategies that increase units per transaction and average dollar sales. </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Assist with onboarding and training of new team members to ensure consistent service and operational excellence. </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Collaborate with other departments and maintain a flexible schedule to meet business demands. </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Protect company assets through loss prevention techniques and adherence to all company policies and procedures. </span></li> </ul> </div> <div> <p> </p> <p><span style="color:black"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Job Requirements: </span></strong></span></p> <ul> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">High school diploma or GED equivalent, with strong communication skills in spoken and written English. </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">1+ year of ski/snowboard rental or related retail experience and a passion for skiing or snowboarding. </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Ability to multitask, troubleshoot guest concerns, and work independently in a fast-paced environment. </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Flexible availability, including weekends, holidays, and evenings, based on business needs. </span></li> </ul> </div> </div><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The expected pay range is $21.00/hr - $24.19/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.</em></span></p> <p align="right"> </p> <p align="right"><span style="font-size:10.0px"><em>Requisition ID 515182</em><br><em>Reference Date: 06/13/2026 <br><em>Job Code Function: Retail Ops</em></em></span> <span style="font-size:10.0px"><em><em> </em></em></span></p>