About this role
<p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Create Your Experience of a Lifetime!</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).</span><br> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Benefits</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">MORE employee discounts on lodging, food, gear, and mountain shuttles</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">401(k) Retirement Plan </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employee Assistance Program</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent training and professional development</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Referral Program </span><br> </li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Full Time roles are eligible for the above, plus:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Free ski passes for dependents</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Critical Illness and Accident plans</span></li> </ul> <p> </p><div aria-label="Page 1"> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong><span dir="ltr">Job Summary:</span></strong></span></div> <div><span id="page5R_mcid1" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Vail Resorts and Heavenly Hospitality is a premier property management company in </span><span dir="ltr">Lake Tahoe, providing comprehensive management services to both homeowner associations </span><span dir="ltr">and individual homeowners renting their condos. This Property Manager </span><span dir="ltr">oversees the Zalanta Resort at Heavenly Village and the Chateau Residences next </span><span dir="ltr">door. Included is: Zalanta HOA, approximately 36 luxury vacation condo rentals, and </span><span dir="ltr">direct oversight of front desk, bell, housekeeping, and ski valet. This position also works </span><span dir="ltr">closely with the Engineering Manager to deliver Vail Resorts’ mission of Experience of a </span><span dir="ltr">Lifetime to homeowners and guests. Success in this position is focused on managing a </span><span dir="ltr">compliant HOA, strong financial performance, well-maintained properties, and satisfied </span><span dir="ltr">homeowners and guests. No two days look the same in vacation rental management!</span></span></div> <div> </div> <div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Specifications: </strong></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Starting Wage: $71,042.40 - $86,427.58 + annual bonus </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employment Type: Year Round </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Shift Type: Full Time hours available </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Minimum Age: At least 18 years of age </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Housing Availability: Yes </span></p> </li> </ul> </div> </div> <div> </div> <div> <p><span id="page5R_mcid2" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong><span dir="ltr">Job Responsibilities:</span></strong></span></p> <ul> <li><span id="page5R_mcid4" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Maintaining the property in accordance to the established luxury standards in the </span><span dir="ltr">Lake Tahoe market.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Homeowners Association budgeting, financial analysis and management, capital planning, contractor/vendor selection, vendor coordination and property inspections.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Association financial reporting in partnership with Vail’s Corporate Accounting team including monthly variance reports, aging reports, and action item lists.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Budgeting oversite of Zalanta & Chateau budgets for Vail Resorts operations and one HOA budget. Monthly P&L reporting of rental management operations.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Provide exceptional service to the Board, homeowners, and guests through reliable and efficient communications and actions. Quickly addressing feedback in a professional and complete manner.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Coordinate and facilitate HOA quarterly meetings, annual members' meetings,and special board meetings.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Process monthly HOA billing including utilities, insurance, and resort service.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Oversite of the daily operations including Front Desk, Housekeeping and support of the Maintenance team.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Interviewing, hiring, training and coaching on-property staff, both leadership and front line. Total staffing oversite includes, one maintenance manager & two assistant managers with 13-18 employee’s total.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid1" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Time & Labor management including bi-weekly schedules, editing electronic time </span><span dir="ltr">cards, and approving hours every pay period.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid3" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Create a strong culture of safety in the work place by partnering with Heavenly’s </span><span dir="ltr">Health & Safety team, and following all guidelines and compliance of the </span><span dir="ltr">company.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid5" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Be a part of the Hospitality Senior Leadership Team (HSLT) and contribute by </span><span dir="ltr">supporting regional shared goals with your peers from Northstar and Kirkwood.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid7" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Grow the lodging rental inventory by providing exceptional service to our </span><span dir="ltr">homeowners and being fluent in the value of our rental management programs.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid9" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Maintain luxury service standards and exceed our guest satisfaction survey </span><span dir="ltr">program managed through Medallia. Create fun, seasonal activations, and </span><span dir="ltr">surprise and delights for staff, owners, and guest.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid11" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Other duties as assigned.</span></span></li> </ul> <p> </p> <p><span id="page24R_mcid12" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong><span dir="ltr">Job Qualifications:</span></strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid14" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Two years of experience in vacation rental or hotel management.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid16" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Ability to prioritize tasks to satisfy various stakeholders.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid18" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">High school diploma or equivalent required. Bachelor's degree strongly preferred.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid20" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Experience with Property Management software applications such as IQware </span><span dir="ltr">SMS, PMS or LMS</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid22" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Proficient with Microsoft Office applications - Excel, Word, Outlook.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid24" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Able to lift up to 20 lbs. and stand for long periods of time.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid26" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Valid driver's license required.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid28" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Flexible schedule including weekends and holidays.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid30" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Excellent verbal and written communication skills in English.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid32" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Ability to read, comprehend and write complex correspondence and effectively </span><span dir="ltr">communicate with guests and homeowners using diplomacy and tact.</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid34" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Ability to communicate in Spanish is a plus.</span></span></li> </ul> </div> </div> <div aria-label="Page 3"> <div><span id="page27R_mcid0"></span></div> </div><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The expected pay range is $71,042.40 - $86,427.58 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.</em></span></p> <p align="right"> </p> <p align="right"><span style="font-size:10.0px"><em>Requisition ID 515168</em><br><em>Reference Date: 06/11/2026 <br><em>Job Code Function: Property Management</em></em></span> <span style="font-size:10.0px"><em><em> </em></em></span></p>