About this role
<p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif">Your main aim will be to bring great experience to customers and create love mark, aiming to fulfill Sephora Vision. Furthermore, you will also be expected to deliver store performance target, sales and conversion rate while fulfilling operational duties</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif;color:black">You will shine here if you enjoy…</span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif;color:black"> </span></strong></p> <p style="margin:0.0in 30.85pt 1.0E-4pt 0.25in;text-align:justify;line-height:12.0pt;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif">Customer services</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Meet and exceed by providing consultation, sharing of knowledge, and make-up service to our customers.</span></li> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Responsible to work according to Hygiene rules and regulations.</span></li> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Implement Gift-wrap and products-trial in store.</span></li> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Provide the best service and experience through Sephora Attitude.</span></li> </ul> <p style="text-align:justify;line-height:150%;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in 30.85pt 1.0E-4pt 0.25in;text-align:justify;line-height:12.0pt;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif">Sales Management</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:1.0E-4pt"> <li style="margin:0.0in 30.85pt 1.0E-4pt 0.0px;text-align:justify;line-height:12.0pt;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif">Welcome customers in best grooming and uniform</span></li> <li style="margin:0.0in 27.0pt 1.0E-4pt 0.0px;line-height:150%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Provide Consultant Services and suitable products to customers and after a comprehensive understanding of their need.</span></li> <li style="margin:0.0in 27.0pt 1.0E-4pt 0.0px;line-height:150%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Be able to give exceed expectation to customers with Link, Up and Cross sale techniques, where offers fit customer’s need.</span></li> <li style="margin:0.0in 27.0pt 1.0E-4pt 0.0px;line-height:150%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Know daily and monthly sales target and retail KPIs and able to deliver.</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.25in;text-align:justify;line-height:150%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in 30.85pt 1.0E-4pt 0.25in;text-align:justify;line-height:12.0pt;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif">Training and development</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Enroll and complete SEPHORA University’s Basic training and examination.</span></li> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Know products well after participating and complete different training from Brand or Area trainer.</span></li> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Share best practice to other BAs and support each other for leaning and growing.</span></li> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Attend in-store training conducted by store leader.</span></li> </ul> <p style="margin:0.0in 27.0pt 0.0in 0.0in;line-height:150%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in 30.85pt 1.0E-4pt 0.25in;text-align:justify;line-height:12.0pt;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif"> <strong>Zoning Management</strong></span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Set-up and check merchandising presentations in responsible zone, and finish Replenishment timely.</span></li> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Ensure gondola and drawer cleanliness are maintained.</span></li> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Protect fix assets of company, like desk, chair, computer, etc.</span></li> </ul> <p style="text-align:justify;line-height:150%;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in 30.85pt 1.0E-4pt 0.25in;text-align:justify;line-height:12.0pt;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif">Cashiering</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="line-height:150%;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Attend assigned training and test to become a certified cashier by acknowledging company policy and procedures.</span></li> <li style="line-height:150%;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Properly handle customer with their merchandising at cashier counter.</span></li> <li style="line-height:150%;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Strictly follow up CRM policy and procedure to avoid any CRM fraud case happen to our customer.</span></li> </ul> <p style="margin:0.0in 30.85pt 0.0in 0.0in;text-align:justify;line-height:12.0pt;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif"> </span></strong></p> <p style="margin:0.0in 30.85pt 1.0E-4pt 0.25in;text-align:justify;line-height:12.0pt;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif">Stock Management</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Support Store Manager to secure the shortage and Safety in store.</span></li> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Make a prompt statistic of soon-expired product and sell by FIFO.</span></li> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Participate in product receiving, transfer and inventory and make proper record for reference. </span></li> <li style="margin-right:27.0pt;line-height:150%;margin-top:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;line-height:150%;font-family:'Century Gothic', sans-serif">Always keep stock room clean and tidy.</span></li> </ul> <p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif"> </span></strong></p> <p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:9.0pt;font-family:Arial, sans-serif;color:#222222"> </span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif;color:black">We would love to hear from you if…</span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif;color:black"> </span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif">Thai National with a minimum secondary school education</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif">Service minded</span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:#333333;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif">Team player who enjoys working with others</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif">Excellent communication skills</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:'Century Gothic', sans-serif">Experience related in this field is a plus</span></li> </ul>