About this role
<p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity.</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Today, with nearly 500 iconic brands and our own SEPHORA Collection, we’re redefining the future of prestige beauty as we continue our bold expansion across the UK. If you’re ready to bring passion, energy, and a love for immersive retail experiences to one of the world’s most dynamic beauty markets, this is your moment to shape what comes next.</span></p> <p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong><u>The Opportunity </u></strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">As a <strong>Stock Assistant / Cashier / </strong><strong>Beauty Advisor</strong>, you’ll be at the heart of the SEPHORA customer experience. You’ll bring your passion for beauty to our customer by offering personalised advice, exceptional service, and a warm, welcoming environment for everyone who walks through our doors.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Whether you’re helping someone discover their new signature scent, guiding them through a skincare routine, or supporting the smooth running of daily store operations, you’ll play a key role in delivering the world‑class experience SEPHORA is known for.</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">If you thrive in a fast‑paced retail environment, love connecting with people, enjoy staying ahead of the latest beauty trends and want to contribute toa values driven and inclusive environment, you’ll feel right at home.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong><u>What you’ll be doing…</u></strong></span></p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Educate customers on application techniques, routines and product benefits to build confidence and enhance their experience.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Stay up to date with beauty trends, new launches and Sephora’s full product assortment, including exclusive brands.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Provide expert, accurate product guidance rooted in strong technical knowledge across makeup, skincare and fragrance.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Drive sales by proactively connecting with customers, upselling and promoting Sephora services and the loyalty programme.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Process transactions accurately and maintain a tidy, well‑organised cash area at all times.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Receive, check and organise deliveries, supporting stock counts and maintaining accurate inventory.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Replenish stock promptly, ensuring product displays are visually appealing and removing expired or damaged items.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Support visual merchandising updates and promotional displays that inspire customers.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Collaborate with fellow Beauty Advisors, sharing best practices and participating in team training and meetings.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable).</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong><u>What you’ll bring…</u></strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">You’ll be a confident, passionate and customer‑obsessed individual who loves all things beauty. You will also bring:</span></p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience in retail, customer service or store operations (cash & stock).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong passion for makeup, skincare and fragrance - product knowledge and application technique experience would be highly beneficial.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Warm interpersonal skills and the ability to build meaningful client connections.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Excellent organisational skills and high attention to detail.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ability to lift/carry boxes, stand for extended periods and perform physical tasks.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A proven track record of delivering exceptional service and personalised recommendations.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A target‑driven mindset with a desire to exceed expectations.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ability to multitask, prioritise and thrive in a dynamic, fast‑paced environment.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Flexibility to work evenings, weekends and holidays as required.</span></li> </ul> <p style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong><u>Beautiful Benefits at SEPHORA UK</u></strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">When you join SEPHORA, you’re joining a team that we truly value - and our benefits reflect that. Here’s what you can look forward to:</span></p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">SEPHORA University - receive industry‑leading product, customer care and development training to help you grow your skills and your career.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Allowances tailored to your role and location - including shoes, lunch and more.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Competitive pay that grows with you - including annual salary reviews based on your performance and our company results.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Performance‑based commission tied to collective store success.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A generous employee discount across the world’s best beauty brands.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A paid day off on your birthday - because you deserve to celebrate!</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Access to a perks and wellbeing platform offering discounts, wellness support, and more.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Generous holiday allowance, plus the option to buy extra days.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">And more!</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Start a beautiful career with us. Together, we belong to something beautiful. </strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><em>SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.</em></span></p>