About this role
<p><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Job ID:</strong> 290838<br><strong>Location Name:</strong> FSC REMOTE SF/NY/DC -173(USA_0173)<br><strong>Address:</strong> FSC, Remote, CA 94105, United States (US)<br><strong>Job Type:</strong> Full Time<br><strong>Position Type:</strong> Regular<br><strong>Job Function:</strong> Information Technology<br><strong>Work Location: </strong>Remote</span></span></p> <p> </p> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Belong to Something Beautiful</strong> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-size:12.0pt">At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.</span> </span></p> </div><p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Your Role at Sephora:</strong> Ready for a career glow up? <span>Sephora is seeking a <strong>Principal Product Manager</strong> to drive strategic product initiatives within the Client Engagement Product team. In this highly influential role, you will be instrumental in evolving our <strong>Loyalty </strong>and <strong>Credit Card programs</strong>, leading the design and development of a sc<strong>alable partner integration platform</strong>, and <strong>architecting the future of our gamification</strong> platform across multiple teams and business units. You will leverage deep industry expertise, advanced strategic thinking, and exceptional leadership to define and execute a multi-year product vision that significantly impacts Sephora's customer engagement and loyalty objectives.</span> </span></p> <hr> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>What You'll Do:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Define & Own the Product Vision.</strong> Architect and communicate a compelling multi-year roadmap for Loyalty Platforms, setting measurable objectives aligned with Sephora's strategic goals.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Drive Cross-Functional Leadership.</strong> Align senior stakeholders across Marketing, Finance, Engineering, and Operations on a unified, long-term loyalty product strategy.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Lead Scalable Technical Execution.</strong> Collaborate with engineering leadership to deliver complex loyalty features with a focus on performance, scalability, and reusability.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Champion AI Adoption.</strong> Pilot and scale AI tools and processes to automate workflows, accelerate requirements definition, and drive measurable cross-functional impact.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Mentor & Develop Talent.</strong> Actively coach Senior and Associate Product Managers, fostering a culture of data-informed decision-making and customer obsession.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Monitor Industry Trends.</strong> Continuously synthesize competitive landscapes, emerging technologies, and customer insights to identify new opportunities and influence long-term strategy.</span></li> </ul> <hr> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>What You'll Bring:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>10+ Years of Product Management Experience.</strong> Proven track record managing retail technology, loyalty, and gamification programs at scale in fast-paced environments.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>AI Proficiency.</strong> 2+ years of demonstrated experience using AI tools (Claude, ChatGPT, Copilot) to automate processes, accelerate insight generation, and drive cross-functional pilots.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Strategic Leadership.</strong> Ability to build and articulate a 3-year product strategy while influencing executive and cross-organizational stakeholders.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Deep Technical Acumen.</strong> Capable of understanding system architecture, scalability concerns, and fostering build-for-future solutions in partnership with engineering.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Data-Driven Mindset.</strong> Expertise in defining, owning, and interpreting complex metrics to drive decisions across teams.</span></li> </ul> <p style="font-family:arial, helvetica, sans-serif"> </p><p><span style="font-family:arial, helvetica, sans-serif"><strong>What You’ll Get: </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif">The annual base salary range for this position is $198.360,00 - $220.000,00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days. </span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Caring Community.</strong> You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty. </span></li> </ul> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Fulfilling Path.</strong> Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills. </span></li> </ul> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Meaningful Work.</strong> As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of. </span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Rewards as Unique as You:</strong> </span></p> <p><span style="font-family:arial, helvetica, sans-serif"><em>Some benefits have eligibility requirements and may depend on job classification and length of employment. </em></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Health</strong>. Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance. </span></li> </ul> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Wealth</strong>. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora. </span></li> </ul> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Balance</strong>. You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more. </span></li> </ul> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Growth</strong>. Career growth is built into every role, with access to training, development, and tuition reimbursement. </span></li> </ul> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Perks</strong>. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products. </span></li> </ul> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Support</strong>. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching. </span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions. </span></p> <p><span style="font-family:arial, helvetica, sans-serif">Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Join Us and Belong to Something Beautiful </strong></span></p>