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Manager, CI/OT Service Delivery (Krotz Springs, LA, US, 70750) @ Delek US

Krotz Springs, LA, US, 70750OnsiteFull-time
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<p style="margin-bottom:13.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black">Are you looking for a career in a dynamic and innovative company that values versatility, growth, and teamwork? Look no further than Delek US Holdings!</span></span></p> <p style="margin-bottom:13.0px"> </p> <p style="margin-bottom:13.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><u><strong><span style="color:black">WHAT IS DELEK? WHAT DO WE DO?</span></strong></u></span></p> <p style="margin-bottom:13.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black">We are a boutique-sized diversified downstream energy company with a range of assets, including petroleum refining and logistics.</span></span></p> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black">Our refineries in Texas, Arkansas, and Louisiana have a combined crude capacity of 302,000 barrels per day</span></span></p> </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black">Our logistics business currently owns and operates 720 miles of crude and product pipelines, a 600-mile crude oil gathering system, and storage tanks and terminals.</span></span></p> </li> </ul> <p style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> </p> <p style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> </p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><u><strong><span style="color:black">DELEK BENEFITS:</span></strong></u></span></p> <p style="margin-bottom:13.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black">We offer fantastic benefits that include up to a 10% match on 401K on your hire start, with a vesting timeline of only one year, along with medical benefits that start on day one<strong><em> </em></strong>with a 30% premium rebate annually! We value your well-being and all employees now have access to the Calm app for FREE, which is used for meditation, stress management, and better sleep. Through our performance management program, you can earn additional annual incentives as you set and achieve goals. Our pay for performance culture motivates our employees to improve Delek’s year-over-year company, business unit, and individual results. With some of the highest bonus payouts in recent years, we know that our success is due to our talented and dedicated team. We are looking for individuals like you to help us continue this momentum and bring new ideas to the table. At Delek, you will have the opportunity to make an impact and grow your career in a supportive and innovative environment.</span></span></p> <p style="margin-bottom:8.0px"> </p><div class="wordmargin"> <h3 style="font-size:pt"> </h3> <h3 style="font-size:pt"><strong><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">JOB SUMMARY</span></strong></h3> <p> </p> <p style="font-size:pt;line-height:1.0"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">This role is accountable for the strategic oversight, implementation, and lifecycle management of IT/OT systems to ensure safe, compliant, and reliable operations. Establishes and maintains service level agreements and is the main point of escalation for all service issues. The leader collaborates with internal stakeholders, vendors, and technology teams to deliver high-quality services, drive innovation, and support operational goals.</span></p> <h3 style="font-size:pt"> </h3> <h3 style="font-size:pt"><strong><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">EDUCATION AND EXPERIENCE</span></strong></h3> <p> </p> <ul> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">4 year / Bachelor&apos;s Degree (Required)</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">In lieu of the above education requirements, an equivalent combination of education and experience may be considered.</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Four (4) or more years Experience in a related field (Required)</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">No Licensure or Certification Required.</span></li> </ul> <h3 style="font-size:pt"><strong><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">JOB REQUIREMENTS</span></strong></h3> <ul> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Business Acumen</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Business Processes</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Systems &amp; Technology Integration</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">IT Infrastructure</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Solution Delivery Methodologies</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Relationship Management</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Computer Hardware Knowledge</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Software Product Knowledge</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Managing People</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Leading Diverse Team</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"> </li> </ul> <p style="font-size:pt;line-height:1.0"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">May need to help move equipment and work in small office spaces , Occasional work outdoors for those located at a refinery (Refinery sites may have additional safety requirements), Ability to lift up to 50 pounds, Must be able to squat and stand repeatedly during workday, Regular travel to refinery sites (approximately 25 – 40%), Travel may increase during major maintenance events or capital project implementations, Must be able to wear required PPE</span></p> <ul> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Maintains a professional relationship with the Delek&apos;s business units to ensure alignment to assist them in reaching their goals</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Maintains and communicates aligned IT/OT strategy while building the technology roadmap with IT/OT initiatives in support of the business strategy</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Demonstrates an ability to rapidly learn new business processes and assess gaps between those processes and business initiatives</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Displays an ability to retain process knowledge and apply toward understanding integration impact with existing and new processes</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Develops effective work relationships at various job levels with different business units to ensure strategy is aligned across the organization</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Understands and applies the various IT methodologies which include project management, service management and system architecture</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Works with other IT groups and business units, troubleshooting and resolving escalated technical problems</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Assists in implementing fixes for performance issues within support applications</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Assists with implementing computing architecture based on approved designs</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Works to identify customer requirements and technical scoping for upcoming projects</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Provide reports to management, as required</span></li> <li style="line-height:1.0;font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.</span></li> </ul> <h3 style="font-size:pt"> </h3> <h3 style="font-size:pt"><strong><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">CORE COMPETENCIES</span></strong></h3> <h4 style="font-size:pt"> </h4> <h4 style="font-size:pt"><strong><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">CHANGE AGILITY (LEVEL 2 SUPPORTING):</span></strong></h4> <p style="font-size:pt;line-height:1.0"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.</span></p> <h4 style="font-size:pt"><strong><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">COLLABORATION (LEVEL 2 SUPPORTING):</span></strong></h4> <p style="font-size:pt;line-height:1.0"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Sees connection points across the organization and partners effectively with others to achieve common goals.</span></p> <h4 style="font-size:pt"><strong><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">DECISION MAKING (LEVEL 2 SUPPORTING):</span></strong></h4> <p style="font-size:pt;line-height:1.0"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Selects a course of action to reduce risk and uncertainty and create optimal outcomes.</span></p> <h4 style="font-size:pt"><strong><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">DRIVE FOR RESULTS (LEVEL 2 SUPPORTING):</span></strong></h4> <p style="font-size:pt;line-height:1.0"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Drives to achieve challenging performance objectives.</span></p> <h4 style="font-size:pt"><strong><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">TEAM B</span><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">UILDING (LEVEL 2 SUPPORTING):</span></strong></h4> <h4 style="font-size:pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.</span></h4> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">#LI-EB1</span></p> </div><p style="margin-bottom:13.0px"> </p> <p style="margin-bottom:13.0px"><span style="font-family:verdana, geneva, sans-serif"><strong><span style="font-size:12.0px"><span style="color:#333333;font-size:12.0pt">We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans. </span><em> </em></span></strong></span></p>

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