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Account Manager - Service Sales (Maia, PT) @ Körber Group

Maia, PTOnsiteFull-time
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About this role

<p><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:black">We are Körber – an international technology group with more than 12,000 employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Digital, Pharma, Supply Chain, and Technologies, we offer products, solutions and services that inspire. We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added value for our customers. In doing so, we are increasingly building on ecosystems that solve the challenges of today and tomorrow. Körber AG is the holding company of the Körber Group.</span></span></span></span></span></span></p> <ul style="margin-bottom:11.0px"> </ul> <ul> </ul> <p><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"> </span></span></span></p> <p><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><b><span style="font-size:11.0pt"><span><span style="color:black">Your role in our team:</span></span></span></b></span></span></span></p> <p><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:black">As a Service Sales Account Manager, you will play a crucial role in driving revenue growth by managing existing client relationships and identifying new business opportunities. Your focus will be on selling our company’s services, ensuring customer satisfaction, and achieving sales targets. If you are a proactive, results-oriented professional with excellent communication skills, we encourage you to apply.</span></span></span></span></span></span></p> <p><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"> </span></span></span></p> <p><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><b><span style="font-size:11.0pt"><span><span style="color:#111111">Main Responsabilities:</span></span></span></b></span></span></span></p> <ul style="margin-bottom:11.0px"> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:#111111">Client Relationship Managemen</span></span></span><b><span style="font-size:11.0pt"><span><span style="color:#111111">t:</span></span></span></b></span></span></span></span> <ul style="list-style-type:circle"> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:#111111">Build and maintain strong relationships with existing clients.</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:#111111">Understand their needs, challenges, and pain points.</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>Contribute and Support customer on finding the best logistics and automation solutions to develop its business.</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>Keep regular routines with customer follow up on open topics and define action plans.</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:#111111">Be the main point of contact to the customer for service topics: business reviews, service performance, issue escalations, contract renewals &amp; upgrades, etc.</span></span></span></span></span></span></span></li> </ul> </li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:#111111">Sales and Revenue Generation</span></span></span><b><span style="font-size:11.0pt"><span><span style="color:#111111">:</span></span></span></b></span></span></span></span> <ul style="list-style-type:circle"> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:#111111">Meet or exceed assigned sales targets.</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:#111111">Present our services to clients, highlighting their value proposition.</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:#111111">Negotiate contracts and pricing.</span></span></span></span></span></span></span></li> </ul> </li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:#111111">Collaboration</span></span></span><b><span style="font-size:11.0pt"><span><span style="color:#111111">:</span></span></span></b></span></span></span></span> <ul style="list-style-type:circle"> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:#111111">Work closely with internal teams (such as service operations, engineering, purchasing, etc) to ensure seamless service delivery.</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:#111111">Coordinate with colleagues to address client inquiries and resolve issues promptly.</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>Participate and be part of continuous improvement activities.</span></span></span></span></span></span></span></li> </ul> </li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:#111111">Reporting and Forecasting:</span></span></span></span></span></span></span> <ul style="list-style-type:circle"> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:#111111">Maintain accurate records of sales activities, client interactions, and pipeline.</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span><span style="color:#111111">Provide regular reports to management on sales performance and forecasts.</span></span></span></span></span></span></span></li> </ul> </li> </ul> <p> </p> <p><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><b><span style="font-size:11.0pt"><span><span style="color:black">Your profile:</span></span></span></b></span></span></span></p> <p><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"> </span></span></span></p> <ul style="margin-bottom:11.0px"> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>Degree in Industrial / Mechanical Engineering or a related field;</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>Proven experience in service sales, account management, or business development, preferably in a B2B industrial ecosystem.</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>Successful track record of selling products – hardware, software and services – of high technical complexity.</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>Strong negotiation and communication skills.</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>Familiarity with MS Office Suite, ERP and CRM software, and document management tools.</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>Solid English communication skills, both verbal and written.</span></span></span></span></span></span></span></li> </ul> <p><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><b><span style="font-size:11.0pt"><span><span style="color:#111111">Personal profile</span></span></span></b></span></span></span></p> <ul style="margin-bottom:11.0px"> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>Collaborative</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>Capacity to deal with adversity</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>Positive</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>Dynamic</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>Challenge focused</span></span></span></span></span></span></span></li> <li><span style="font-size:10.0pt"><span style="color:#111111"><span><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span>People person</span></span></span></span></span></span></span></li> </ul> <p><b>Your working environment at Körber</b> </p> <p>At the heart of every solution, every success, is a team of dedicated professionals willing to help each other while bringing creativity and energy to every project. Körber Supply Chain is the embodiment of this.<br> Home to hundreds of the best minds in the industry, spanning technology for warehousing, logistics, transportation, and more, you’ll work with some of the biggest brands in the world and empower smaller players to disrupt the market—maybe even change the world. Turn your passion into a fulfilling career with Körber Supply Chain!</p> <p> </p> <p><b>Your benefits</b><br> • Daily fresh fruit, bread and yogurt • Employee Assistance Program<br> • Mobile work<br> • Flexible time schedule<br> • Personal Hazards Insurance<br> • Active protocols with external partners</p> <p>​​​​​​​</p> <p><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><span><span style="color:black">We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.</span></span></span></span></span></p>

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