About this role
<div style="border:currentColor;color:#000000;height:auto;margin-bottom:0.0px;margin-left:0.0px;margin-right:0.0px;margin-top:0.0px;width:100%"> <p><span style="color:#706f6f"><b>Location: Vancouver, BC, Canada <br> <b>Job ID:</b> 88400 </b></span></p> <h1 class="slogan"><span style="color:#dc0000;font-size:38.0px">We Elevate... Quality of urban life</span></h1> <p class="static-company-description"><span style="color:#706f6f">Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.<br> <br> With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line. </span></p> <p> </p> <p class="prefix-job-title"><span style="color:#706f6f"><b>Join us as a</b></span></p> <h1 class="job-title"><span style="color:#dc0000;font-size:28.0px">Sales Representative - New Installations and Modernizations </span></h1> <p> </p> <div id="jobcontent" style="width:100%"> <div class="custom-tasks"> <h4 style="font-size:14.0px"><b>Your main responsibilities</b></h4> <div style="color:#706f6f;font-size:14.0px"><p style="margin:0.0in;font-family:Arial;font-size:11.0pt">The Sales Representative – New Installations (NI) and Modernizations (MOD) identifies opportunities through key customer contacts and industry information. This role locates sources for sale of company products and services, prepares documentation for prospective and current customers and ensures it is communicated appropriately.</p> <p style="margin:0.0in;font-family:Arial;font-size:11.0pt"> </p> <p style="margin:0.0in;font-family:Arial;font-size:11.0pt"><span style="font-weight:bold">Portfolio Growth and Retention</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Understand financial goals and expectations of company, and meet and/or exceed assigned sales and customer objectives</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Plan, develop and implement NI and MOD sales strategies to lead negotiations that are consistent with internal strategy while, at the same time, reflective of customer requirements and competitive offerings</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Assemble and present information for NI and MOD offerings</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Identify and pursue potential customers to drive and support strategic growth objectives</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Analyze customer needs and secure desirable business through application of company products and services</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Support Existing Installations Sales in obtaining maintenance agreements and renewal of existing agreements through offering modernization solutions</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Source, analyze, communicate and apply competitive data for competitive advantage to company, and provide recommendations for market target pricing</span></li> </ul> <p style="margin:0.0in;font-family:Arial;font-size:11.0pt"> </p> <p style="margin:0.0in;font-family:Arial;font-size:11.0pt"><span style="font-weight:bold">Process/Project Management and Administration</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Develop sales proposals for NI/ MOD and prepare estimates for the sale of company products and services</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Assure full utilization of systems and follow best demonstrated practices (BDP)</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Prepare and maintain required customer information and files in accordance with established procedures</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Work in cooperation with Contract Control on sales contract agreements</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Accounts receivable management for assigned accounts, and expedite final payment on new installation/modernization projects when the elevator is completed</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Participate in company professional development programs to enhance working knowledge of elevator company products, services and procedures</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Work in cooperation with Fulfillment Team to ensure proper project management, e.g. complete booking papers and design details, upload project data, material ordering</span></li> </ul> <p style="margin:0.0in;font-family:Arial;font-size:11.0pt"> </p> <p style="margin:0.0in;font-family:Arial;font-size:11.0pt"><span style="font-weight:bold">Customer and Account Management</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Build and maintain favorable client relationships</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Ensure customer needs or enquiries are met in a prompt, professional manner through effective communications, and follow customer complaints to satisfactory resolution</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while cost and employee resources disruption is minimized</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Assist architects and/or developers with application of company products through layout data and specifications</span></li> </ul> </div> </div> <div class="custom-requirements"> <h4 style="font-size:14.0px"><b>What you bring</b></h4> <div style="color:#706f6f;font-size:14.0px"><ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Bachelor Degree – preferably in Business Administration or Engineering</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Proficient in MS Office</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Communication: Communicate clearly and articulately</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Customer Service: Demonstrate customer focus through improving performance; Demonstrate commitment to customer service through improving customer satisfaction</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Negotiation: Ability to negotiate both persuasively and effectively in a tactful manner so as to gain customers’ acceptance</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Persuasion: Motivate customers to act or react in a manner to support business growth</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Presentation: Ability to present materials clearly and engage audience</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Problem Solving: Ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Arial;font-size:11.0pt">Teamwork: Ability to interact with all levels and be an integral part of the operation</span></li> </ul> </div> </div> <div class="custom-benefit"> <h4 style="font-size:14.0px"><b>What’s in it for you?</b></h4> <ul> <li style="color:#706f6f">Competitive Salary (commensurate with experience)</li> <li style="color:#706f6f">Competitive Bonus Incentive Program or Commission Plan</li> <li style="color:#706f6f">Wide range of professional and leadership development opportunities</li> <li style="color:#706f6f">Competitive Extended Health, Dental & Vision Plans</li> <li style="color:#706f6f">Generous Paid Time Off Plans</li> <li style="color:#706f6f">Tuition Reimbursement Program</li> <li style="color:#706f6f">Competitive Group RRSP with Company Match</li> </ul> <div style="color:#706f6f;font-size:14.0px"><p>The salary range for this position is $69,000 to $90,000 CAD.</p> <p>Actual compensation will be determined based on a variety of factors, including relevant experience, education, skills, and market conditions, as well as internal equity considerations, in alignment with our overall compensation practices.</p> <p>In addition to base pay, this role will be eligible for: Commission plan</p> <p>This range represents base salary only and does not include bonus, incentive compensation, or benefits. Eligible employees may participate in discretionary incentive programs based on individual and company performance. A comprehensive benefits package is offered to eligible employees.</p> <p>We are committed to fair and transparent compensation practices. The salary range disclosed reflects our good-faith estimate of base pay at the time of posting.</p> <p>Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this position.</p> <p>We do not use artificial intelligence in our hiring or evaluation process. All hiring decisions are made by authorized human personnel.</p> </div> </div> <div class="custom-contact"> <h4 style="font-size:14.0px"><b>We Elevate… Your Career</b></h4> <p style="color:#706f6f;font-size:14.0px">Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.<br> <br> <b>Are you ready to embark on a new journey? Join #TeamSchindler! <br> Discover more on <u><a href="https://www.schindler.com/en/careers.html" target="_blank">our career website</a></u>.</b><br> <br> By submitting this application, you consent to allow Schindler Elevator Corporation to share your application details (including your personal information) with our third-party recruitment partners and affiliate companies.</p> </div> <p><b><b> </b></b></p> </div> <p><span style="color:#706f6f"><em>At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.</em></span></p> </div>