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HPC Field Support Engineer (Linkoping, SE) @ ATOS International

Linkoping, SEOnsiteFull-time
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About this role

<p><strong>About Bull</strong></p> <p> </p> <p>Bull is a story. One with a century of European innovation and a working environment where experts design powerful, sustainable, and sovereign digital solutions, enabling states and industries to retain full control over their data and their AI.</p> <p> </p> <p>Bull is also thousands of engineers, researchers and passionate tech people shaping the future of high‑performance computing, AI, and quantum technologies.</p> <p> </p> <p>Every day, our teams push the boundaries of what is technologically possible – from next‑generation HPC architectures to exascale supercomputers – supported by world‑class R&amp;D, more than 1,600 patents, and unique end‑to‑end capabilities spanning hardware design, software engineering, data science and quantum research.</p> <p> </p> <p>We are a people‑centric, innovation‑driven company, where collaboration spans Europe, the Americas and India. We share a common vision of a responsible and sustainable innovation that delivers concrete impact for our customers.</p><p> </p> <p> </p> <p>We are searching for an <strong>HPC Field Support Engineer</strong> to support a key customer on-site in <strong>Linköping, Sweden</strong>.</p> <p> </p> <p><strong>Role description:</strong></p> <p>In this role, you will work directly from the customer’s data centre, supporting the installation, maintenance, and day-to-day operation of advanced HPC/AI systems. You will act as the primary interface between the customer and backline support teams, ensuring smooth operations and efficient issue resolution.</p> <p>You will gain exposure to the full lifecycle of HPC/AI environments, including hardware, system software, and infrastructure support, while developing hands-on technical expertise.</p> <div>This is a great opportunity for candidates early in their careers to gain hands-on experience in hardware support, Linux systems, and HPC environments, while working directly with a key customer in a production setting.</div> <p> </p> <div> <p><strong>Responsibilities:</strong></p> <p>• Provide on-site technical support for HPC/AI systems in a customer data centre<br>• Perform hardware maintenance and parts replacement (servers, components, etc.)<br>• Deliver Level 1 system software support, primarily in Linux environments<br>• Troubleshoot hardware, OS, and basic network-related issues<br>• Act as the interface between the customer and Bull’s support teams<br>• Support system installations, upgrades, and lifecycle activities<br>• Participate periodically in HPC/AI deployments across Europe<br>• Ensure high system availability and contribute to continuous improvement of support processes</p> <p> </p> <div> <p><strong>Skills &amp; Competencies:</strong></p> <p>• Hands-on experience with computer hardware (build, repair, maintenance)<br>• Good working knowledge of Linux systems<br>• Basic shell scripting skills<br>• Understanding of networking fundamentals and network security<br>• Strong technical interest in computing infrastructure and engineering<br>• Strong communication skills, able to explain technical topics clearly<br>• Confident working with both technical and non-technical stakeholders<br>• Good interpersonal skills and ability to build trust with customers<br>• Problem-solving mindset with curiosity and willingness to learn<br>• Well-organised with strong attention to detail</p> <p> </p> <p> </p> <div> <p><strong>Why apply?</strong></p> <p>This is a great opportunity to develop your <strong>hardware and system software engineering skills</strong> while gaining hands-on experience working closely with customer technical teams to maintain high-end HPC/AI systems.</p> <p>As part of a comprehensive technical training program, you will receive practical training in <strong>system hardware maintenance, HPC cluster management software, and high-performance storage</strong>, helping you build a strong foundation in high-performance computing environments.</p> <p> </p> <p> </p> <div> <p><strong>What We Offer:</strong></p> <p>• Hands-on experience with cutting-edge HPC and AI systems<br>• Structured technical training (hardware, cluster management, high-performance storage)<br>• Exposure to the full HPC/AI lifecycle<br>• A dynamic and international working environment<br>• Opportunities for professional growth and long-term career development<br>• A collaborative and supportive team culture<br>• Access to a strong technical network to support your development in HPC engineering</p> <p><span style="color:white"><span>#Bull</span> </span></p> </div> </div> </div> </div><p style="text-align:left"> </p> <p style="text-align:left;padding-left:480.0px"> </p> <p style="text-align:left"> </p> <p style="text-align:center">Here, your ideas, your curiosity and your technical excellence directly shape the next era of advanced computing - unlocking enterprise value, accelerating scientific progress and driving positive impact for society.</p>

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