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Consumer Journey Activation Manager (MIAMI, US, 33131) @ JT International S.A.

Miami, Florida, USOnsiteFull-time
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About this role

<p> </p> <p> </p> <p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p> <p> </p> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p> <p><strong> </strong></p> <p>What will your story be? Apply now! </p> <p><strong>Learn more: <a href="https://www.jti.com/" target="_blank" rel="noopener">jti.com</a></strong></p> <p><strong> </strong></p> <p><strong> </strong></p><p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><em> </em></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><em>Global Travel Retail is a strategic channel that follows our consumers whenever and wherever they travel. With a volume of more than 13bn sticks planned for 2026, we are the fastest-growing JTI market year to date with a presence in more than 160 markets. We also play a critical role in supporting GFB’s brand equity building and Ploom Geo expansion.</em></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><em>We are one of the most diverse teams within JTI, with 220 employees from 41 nationalities spread across more than 29 locations and 6 Regional Hubs.</em></strong></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><em> </em></strong></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><em> </em></strong></p> <p style="margin:0.0cm;text-align:center;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:18.0pt;line-height:115%;color:#00b050"> </span></strong></p> <p style="margin:0.0cm;text-align:center;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:18.0pt;line-height:115%;color:#00b050"> </span></strong></p> <p style="text-align:center;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:22.0pt;line-height:115%">Consumer Journey Activation Manager</span></strong></p> <p style="margin:0.0cm;text-align:center;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">This role is responsible for developing and executing brand activation strategies across all GTR product categories, aligned with Marketing strategy and Brand guidelines.</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">The role partners closely with Americas Travel Retail Sales to deliver impactful, insight-driven initiatives, manage activation plans, and track performance through KPIs. It also serves as a key link between GTR and domestic markets to ensure alignment and support overall Marketing objectives.</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Additionally, the role builds strong traveler insights—especially for American segments—to enable effective targeting and engagement across travel retail touchpoints.</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Position</strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong> </strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Marketing Strategy &amp; Planning</strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Develop market-specific strategies with Sales aligned to GTR and global trends.</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Ensure regulatory and digital priorities are considered.</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Maintain alignment with domestic markets.</li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Brand Activation</strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Lead end-to-end activation (launches, LEP, rejuvenation).</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Drive awareness, trial, and engagement initiatives.</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Ensure impactful merchandising and maintain activation calendar.</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Track and optimize performance via KPIs.</li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Retail Excellence Support (RSC)</strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Support training material development and delivery.</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Collaborate with cost-effective agency partners.</li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Traveler Insights</strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Build and refine traveler profiles and purchase drivers.</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Identify high-impact engagement opportunities.</li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Budget Management</strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Manage budgets, ensure efficient allocation and ROI.</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Ensure compliance and partner with Finance on reporting.</li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Cross-Market Integration</strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Act as bridge between GTR and domestic markets.</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Share insights and best practices to drive growth.</li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong> </strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Requirements:</strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">University degree or equivalent (required).</li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">4 - 5 years in FMCG brand marketing experience incl. consumer/trade promotions management would be an advantage.</li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Cross functional/cultural experience is an advantage.</li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Travel retail experience is an advantage.</li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Computer literate: Microsoft Office and SAP.</li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Brand Communication (ATL / BTL), Trade Segmentation, Merchandizing Management, Key Account Management.</li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Fluent English (required).</li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Spanish a strong advantage.</li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Other languages are a plus.</li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>What to expect:</strong><strong><span style="font-family:Arial, sans-serif"> </span></strong><strong> </strong><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Expect well-being initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Expert.<span style="font-family:Arial, sans-serif"> </span> </p><p> </p> <p>Are you ready to join us? Build your success story at JTI. Apply now!</p> <p>Next Steps:</p> <p> </p> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p> <p> </p> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p> <p> </p> <p><img style="width:702.0px;height:105.0px" src="https://dmscdn.successfactors.com/f0393a182bc3d43cdd46e3df28dbbde7d982623bb4b7f86c61d0bb748c90e7f2/static_content/a36abb4d57ae4c7aae4e/Top_Employers_NorthAmerica_UnitedStatesOfAmerica_2026.png" alt=""></p> <p> </p>

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