About this role
<p><img style="height:100%;width:100%" src="https://performancemanager5.successfactors.eu/doc/custom/JTIPROD/Internal_banner.jpg" alt=""></p> <p> </p> <p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p> <p> </p> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p> <p><strong> </strong></p> <p>What will your story be? Apply now! </p> <p><strong>Learn more: <a href="https://www.jti.com/" target="_blank" rel="noopener">jti.com</a></strong></p> <p><strong> </strong></p> <p><strong> </strong></p><p><strong>Location:</strong> Singapore, HQ</p> <p><strong>Professional Area: </strong>Sales</p> <p><strong>Contract Type:</strong> Permanent</p> <p><strong>Professional Level: </strong>Experienced</p> <p><strong>Work Group Level: </strong>WG4</p> <p><strong>Reporting to:</strong> Trade Activation Manager</p> <p> </p> <p> </p> <h1 style="text-align:center"><span style="color:#008800"><strong>SALES FORCE CAPABILITY EXECUTIVE</strong></span></h1> <p>The key objective of this position is to support the development and execution of frontline sales capability initiatives to enhance in-market execution and territory performance.</p> <p>The incumbent works closely with the Field Force Capability Manager to coordinate, implement, and reinforce Sales Academy and “Step-Up” programs, ensuring effective adoption of tools, frameworks, and coaching practices across the field force. Through structured facilitation support, field follow-ups, and performance tracking, the role contributes to consistent execution excellence and capability uplift.</p> <p><strong>As the Sales Force Capability Executive, you will do:</strong></p> <ul> <li><strong>Sales Capability Program Support & Development:</strong> <ul> <li>Support Sales Capability Manager in executing the annual Sales Capabilities Roadmap aligned to business priorities.</li> <li>Assist in conducting capability needs analysis using performance data and field insights to identify development gaps.</li> <li>Support the rollout of Sales Academy curriculum and the internal “Step-Up” program.</li> <li>Contribute to the development of training content and capability-building initiatives.</li> </ul> </li> <li><strong>Delivery, Facilitation & Field Support:</strong> <ul> <li>Support facilitation of training modules, initiatives, and capability workshops.</li> <li>Translate commercial strategies into clear, actionable learning materials for field execution.</li> <li>Conduct field visits to observe execution quality and support reinforcement of learning adoption.</li> <li>Assist in implementing coaching frameworks for frontline teams.</li> <li>Maintain and update learning materials, playbooks, and standardized resources.</li> </ul> </li> <li><strong>Performance Tracking & Capability Effectiveness:</strong> <ul> <li>Support tracking of KPIs and scorecards to evaluate training effectiveness and field adoption.</li> <li>Analyze sales and execution data to identify trends, gaps, and improvement opportunities.</li> <li>Prepare regular reports and dashboards on capability initiatives and performance outcomes.</li> <li>Support development of training content using case studies and practical examples to enhance field application.</li> </ul> </li> <li><strong>Program Coordination & Operations:</strong> <ul> <li>Coordinate logistics and execution of training programs, workshops, and initiatives.</li> <li>Ensure timely communication and alignment with stakeholders across Sales and P&C.</li> <li>Support documentation of processes, frameworks, and best practices.</li> <li>Assist in managing vendors, if applicable (e.g., training providers).</li> </ul> </li> <li><strong>Budget Tracking & Administrative Support:</strong> <ul> <li>Support tracking of Sales Capabilities budget and expenditures.</li> <li>Assist in monitoring spending against plan and preparing reports.</li> <li>Coordinate administrative processes related to training and capability initiatives.</li> </ul> </li> </ul> <p><strong>Who are we looking for?</strong></p> <ul> <li>Candidates with 2–5 years of experience in Sales, Trade Marketing, or Training roles within FMCG.</li> <li>Basic understanding of sales processes, route-to-market, and trade execution.</li> <li>Exposure to facilitation, coordination of training programs, or field sales/micromarketing experience is an advantage.</li> <li>A valid Class 3 Driving License is required for this role as the incumbent will be expected to travel across multiple locations to support the frontline sales capability and fulfil key responsibilities outlined above.</li> <li>Fluency in English.</li> <li>Functional Skills: <ul> <li>Data analysis and reporting skills</li> <li>Basic performance diagnostics capability</li> <li>Good facilitation and presentation skills</li> <li>Strong coordination and organizational skills</li> <li>Ability to translate strategy into practical tools</li> <li>Stakeholder communication skills</li> <li>Project management and planning discipline</li> <li>Attention to detail</li> </ul> </li> </ul> <p> </p> <p><strong>What to expect</strong></p> <p>Expect well being initiatives, flexible working arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisors.</p><p> </p> <p>Are you ready to join us? Build your success story at JTI. Apply now!</p> <p>Next Steps:</p> <p> </p> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p> <p> </p> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p> <p> </p> <p><img style="width:702.0px;height:105.0px" src="https://dmscdn.successfactors.com/f0393a182bc3d43cdd46e3df28dbbde7d982623bb4b7f86c61d0bb748c90e7f2/static_content/7db6901c019a4353b1a2/Top_Employers_AsiaPacific_Singapore_2026.png" alt=""></p> <p> </p>