About this role
<p> </p> <p> </p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif">At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif">To make a difference with us, all you need to do is bring your <strong> human best.</strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif"><strong> </strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif">What will your story be? Apply now! </span></p> <p><span style="font-family:verdana, geneva, sans-serif"><strong>Learn more: <a href="https://www.jti.com/" target="_blank" rel="noopener">jti.com</a></strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif"><strong> </strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif"><strong> </strong></span></p><p> </p> <p><span style="font-family:verdana, geneva, sans-serif"><strong> <span style="font-size:18.0pt"> Digital & IT Solutions Manager </span></strong></span></p> <p> </p> <div> <p><span style="font-family:verdana, geneva, sans-serif">In this role, you will lead the delivery and continuous improvement of digital and IT solutions that support business growth. You will manage a portfolio of applications, collaborate with global teams, and ensure systems are efficient, standardized, and aligned with business needs.</span></p> <p><span style="font-family:verdana, geneva, sans-serif">You’ll work closely with business stakeholders and IT partners to understand requirements, shape solutions, and deliver impactful projects—from system rollouts to enhancements and innovations. You’ll also coordinate external vendors, ensure projects stay on track and within budget, and identify opportunities to introduce new technologies.</span></p> <p><span style="font-family:verdana, geneva, sans-serif">This is a highly collaborative role where you combine technical expertise, project delivery, and stakeholder engagement to drive meaningful business outcomes.</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif"><strong>Your skills/experience</strong></span></p> <div> <ul> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif"><strong>3+ years of IT experience</strong>, including hands-on experience managing business applications or solutions</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Proven track record in <strong>delivering IT solutions and managing projects</strong> in a fast-paced environment</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Experience with <strong>modern technologies</strong> (e.g., Power Platform, data/analytics, or digital sales systems)</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Strong ability to <strong>translate business needs into scalable technology solutions</strong></span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Excellent <strong>communication, problem-solving, and collaboration skills</strong> with cross-functional teams</span></li> <li style="font-family:verdana, geneva, sans-serif"> <div><span style="font-family:verdana, geneva, sans-serif">Experience working in <strong>multinational environments</strong> is preferred</span></div> </li> <li style="font-family:verdana, geneva, sans-serif"> <div><span style="font-family:verdana, geneva, sans-serif">Solid understanding of <strong>business processes within the FMCG industry</strong></span></div> </li> <li style="font-family:verdana, geneva, sans-serif"> <div><span style="font-family:verdana, geneva, sans-serif"><strong>Fluent in English</strong> (written and spoken)</span></div> </li> </ul> <p style="font-family:verdana, geneva, sans-serif"> </p> <p><span style="font-family:verdana, geneva, sans-serif"><strong>What You'll Be Doing</strong></span></p> <ul> <li style="font-family:verdana, geneva, sans-serif"> <div><span style="font-family:verdana, geneva, sans-serif">Lead the <strong>delivery and continuous improvement of IT and digital solutions</strong>, ensuring they drive business performance and efficiency</span></div> </li> <li style="font-family:verdana, geneva, sans-serif"> <div><span style="font-family:verdana, geneva, sans-serif">Own the <strong>rollout and adoption of global systems</strong> across markets, including localization, deployment, and go-live</span></div> </li> <li style="font-family:verdana, geneva, sans-serif"> <div><span style="font-family:verdana, geneva, sans-serif">Partner with business and IT stakeholders to <strong>understand needs, shape solutions, and deliver roadmap priorities</strong></span></div> </li> <li style="font-family:verdana, geneva, sans-serif"> <div><span style="font-family:verdana, geneva, sans-serif">Ensure <strong>reliable, high-quality system operations</strong>, including incident management, enhancements, and vendor performance</span></div> </li> <li style="font-family:verdana, geneva, sans-serif"> <div><span style="font-family:verdana, geneva, sans-serif">Drive <strong>innovation and continuous improvement</strong> by identifying new technologies and opportunities to enhance capabilities</span></div> </li> <li style="font-family:verdana, geneva, sans-serif"> <div><span style="font-family:verdana, geneva, sans-serif">Manage projects end-to-end, including <strong>planning, execution, budget control, and stakeholder alignment</strong></span></div> </li> <li style="font-family:verdana, geneva, sans-serif"> <div><span style="font-family:verdana, geneva, sans-serif">Ensure <strong>compliance with governance, standards, and security requirements</strong> while optimizing cost and efficiency</span></div> </li> </ul> <p style="font-family:verdana, geneva, sans-serif"> </p> <p><span style="font-family:verdana, geneva, sans-serif"><strong>What We Offer</strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif">Join a dynamic and inclusive work environment which supports your professional development and personal well-being. Benefits include:</span></p> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Annual performance-based bonus to reward outstanding achievements.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Employee Stock Purchase Plan encouraging a sense of ownership and long-term commitment.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Comprehensive medical, dental, and vision insurance plans for employees and their families.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Life insurance coverage to provide peace of mind.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">401(K) plan with company matching contributions to support retirement planning.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Generous paid time off and paid family leave up to 20 weeks, supporting work-life balance.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Short-term and long-term disability coverage.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Education and tuition assistance programs to foster continuous learning and career growth.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Flexible dress code fostering a comfortable and professional workplace culture.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Regular office events, snacks and drinks, and volunteering opportunities enhancing employee engagement and community contribution.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Employee Assistance Programme offering confidential counselling and support for employees and their family members.</span></li> </ul> <p><span style="font-family:verdana, geneva, sans-serif"> </span></p> <p><span style="font-family:verdana, geneva, sans-serif"> </span></p> <p><span style="font-family:verdana, geneva, sans-serif"> </span></p> <p><span style="font-family:verdana, geneva, sans-serif"> </span></p> </div> </div><p> </p> <p><span style="font-family:verdana, geneva, sans-serif">Are you ready to join us? Build your success story at JTI. Apply now!</span></p> <p><span style="font-family:verdana, geneva, sans-serif">Next Steps:</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif">After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif">At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</span></p> <p> </p> <p><img style="width:702.0px;height:105.0px" src="https://dmscdn.successfactors.com/f0393a182bc3d43cdd46e3df28dbbde7d982623bb4b7f86c61d0bb748c90e7f2/static_content/a36abb4d57ae4c7aae4e/Top_Employers_NorthAmerica_UnitedStatesOfAmerica_2026.png" alt=""></p> <p> </p>