About this role
<p><img style="height:100%;width:100%" src="https://performancemanager5.successfactors.eu/doc/custom/JTIPROD/Internal_banner.jpg" alt=""></p> <p> </p> <p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p> <p> </p> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p> <p><strong> </strong></p> <p>What will your story be? Apply now! </p> <p><strong>Learn more: <a href="https://www.jti.com/" target="_blank" rel="noopener">jti.com</a></strong></p> <p><strong> </strong></p> <p><strong> </strong></p><p style="margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="text-align:center;margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:15.0pt;font-family:Arial, sans-serif;color:black">Credit and Collections Manager- Tanzania</span></strong></p> <p style="text-align:center;margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif">What this position is about – Purpose</span></strong></p> <p style="margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><span style="font-family:Calibri, sans-serif">This </span></span><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">position provides strong day-to-day financial oversight of Credit and Collection processes supporting the Company's nationwide Sales operations across 16 branch locations.</span><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Reporting to the Finance Director, you will ensure full compliance with company policies and procedures governing route settlements, payment processing, credit allocations, and credit security.</span></p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">The objective of the role is to oversee the Order-to-Cash (O2C) process, provide visibility on branch performance and KPI compliance, and escalate issues to management in a timely manner to minimize the Company's risk exposure. The successful candidate will bring energy, initiative, and a continuous improvement mindset, with a strong focus on compliance, effective controls, and collaborative leadership across geographically dispersed teams.</span></p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">What will you do - Responsibilities:</span></strong></p> <p style="margin:0.0in 0.0in 0.0in 30.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Oversee customer master data, due diligence, documentation, KYC certification, account setup, customer changes, and PFC exceptions, ensuring accurate records and appropriate credit risk assessment.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Manage credit limits in line with approved country limits, policies, procedures, and customer risk profiles, securing required approvals, strengthening AR security coverage, and delivering meaningful KPI and management reporting.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Monitor collections, deposits, receivables aging, overdue escalations, route settlements, reconciliations, and documentation accuracy, coordinating with Legal and external debt collectors were required.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Optimize TME system controls, leverage analytics and AI tools to identify anomalies, enhance controls, drive continuous improvement, and automate manual reporting.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Maintain and communicate credit and branch accounting policies, ensure timely execution of O2C JSOX controls, and establish effective governance and escalation protocols across Finance and Sales.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Lead, develop, motivate, and hold direct and indirect teams accountable, promoting policy awareness, segregation of duties, and effective collaboration across Branch, GBS, and HQ teams, with travel to branch locations as required.</span></li> </ul> <p style="margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Whom are we looking for – Requirements:</span></strong></p> <p style="margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">University degree in Finance, Business, Economics, or a related field.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">CPA qualifications are highly desirable.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Minimum 5 years' experience in FMCG and/or Banking in a managerial role.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Proven experience leading and developing large teams.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Fluent in English and Swahili.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">High integrity, strong compliance mindset, and willingness to challenge the status quo.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Strong drive for organizational change and continuous improvement.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Versatile leadership skills with the ability to motivate and manage remote teams.</span></li> </ul><p> </p> <p>Are you ready to join us? Build your success story at JTI. Apply now!</p> <p>Next Steps:</p> <p> </p> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p> <p> </p> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p> <p> </p> <p><img style="width:702.0px;height:105.0px" src="https://dmscdn.successfactors.com/f0393a182bc3d43cdd46e3df28dbbde7d982623bb4b7f86c61d0bb748c90e7f2/static_content/71c7efa82ec54a64aaea/Top_Employers_Africa_Tanzania_2026.png" alt=""></p> <p> </p>