About this role
<p style="margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;line-height:107%"> </p> <p style="text-align:center;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;line-height:107%"><strong><span style="font-size:16.0pt;line-height:107%">Process Analyst Manager</span></strong></p> <p style="margin:0.0cm;text-align:center;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:72.0, sans-serif;color:black"> </span></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><a name="_Hlk149639014"></a><strong><span style="color:black">What this role is about?</span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong> </strong></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">The role exists to provide deep SAP application and process expertise combined with strong Business Analyst capabilities, supporting regulatory‑driven business solutions across manufacturing, supply chain, and sales processes.</span></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">The position requires hands‑on experience in Order‑to‑Cash (O2C) and knowledge of Forecast to Stock (F2S) processes, enabling support of:</span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:0.0cm;text-align:justify;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">regulations impacting manufacturing, inventory, and logistics, and</span></li> <li style="margin-bottom:0.0cm;text-align:justify;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">sustainability</span><span style="color:black"> (e.g. sourcing compliance) that are primarily O2C‑ and logistics‑driven.</span></li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">You will ensure effective daily operations, regulatory compliance, and continuous improvement of SAP solutions, while acting as a key link between business, IT, and external solution providers.<br>Upon request, you will participate in approved projects as an SAP functional and customizing expert.</span></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><a name="_Hlk149639026"></a><strong><span style="color:black">What will you do?</span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong> </strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><a name="_Hlk149639049"></a><strong><span style="color:black">Operations</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong> </strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Own and manage SAP interfaces and application support requests coming from the Global Service Desk (GSD). </span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Provide application support, resolving minor and complex incidents, change requests, and service requests. </span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Support regulatory solutions spanning: </span> <ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Manufacturing and inventory execution (F2S)</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Sales, deliveries, and billing (O2C)</span></li> </ul> </li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Analyze and resolve issues across end‑to‑end processes, ensuring data accuracy, traceability, and regulatory compliance. </span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Activities include: </span> <ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Reproducing issues in test systems.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Root‑cause analysis across SAP modules and integrated systems.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Investigating solutions via internal knowledge bases, SAP Notes, and expert consultations.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Coordinating with SAP product teams and external vendors where needed.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Design and validating solutions, including regulatory and audit‑sensitive scenarios.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Communicating clear resolutions to end‑users.</span></li> </ul> </li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black"> Maintain accurate and complete documentation for incidents and changes. </span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black"> Update the knowledge base and provide input to BTS operational procedures to improve service quality.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="color:black">Business Partnership</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Build strong partnerships with business stakeholders across: </span> <ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Manufacturing & Supply Chain (F2S, T&T)</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Sales, Customer Service, and Logistics (O2C‑driven regulations)</span></li> </ul> </li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Act as a Senior Business Analyst, responsible for: </span> <ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Understanding business needs, regulatory drivers, and pain points.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Translating business requirements into clear functional specifications.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Challenging and shaping solutions to ensure feasibility, compliance, and value.</span></li> </ul> </li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Support Business/Process Experts in: </span> <ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Redesigning or adapting business processes due to regulatory or operational change.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Ensuring alignment with the Global Reference Model (GRM).</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Designing specifications, test cases, and acceptance criteria.</span></li> </ul> </li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Ensure effective communication between business, IT, and external partners.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 0.0cm 18.0pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="color:black">Documentation & Stewardship</span></strong></p> <p style="margin:0.0cm 0.0cm 0.0cm 18.0pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Maintain up‑to‑date documentation within scope, including: </span> <ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">BPMLs</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">End‑to‑end process flows</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Enterprise structures</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">SAP and BTS operational procedures</span></li> </ul> </li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Work with power users to document processes from a business perspective. </span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Collaborate with project teams and development partners to ensure high‑quality technical documentation and proper QA.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="color:black">Knowledge management</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong> </strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Maintain strong functional knowledge of SAP F2S, O2C, and regulatory solutions. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Keep end users informed of system changes, best practices, and process updates. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Provide ongoing knowledge transfer and coaching to key users. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Create, maintain, and validate knowledge base articles.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="color:black">Major enhancements</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Analyze and support new regulatory and business initiatives, including: </span> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Track & Trace enhancements</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Sustainability, sourcing, and deforestation‑related regulations</span></li> </ul> </li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Analyze, specify, and support new or changed SAP interfaces for regulatory initiatives, including functional requirements, testing, and coordination with development and middleware teams.</span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Assess the impact of changes across F2S and O2C processes. </span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Support feasibility analysis against standard SAP capabilities. </span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Participate in global vs. local impact assessments. </span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Coordinate and conduct: </span> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Unit, integration, and user acceptance testing</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Testing for new releases, support packages, and custom developments</span></li> </ul> </li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">When involved in projects: </span> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Design of business processes</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Perform or coordinate SAP configuration.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Ensure documentation and standards are delivered.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 1.2px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Support training and knowledge transfer from external consultants.</span></li> </ul> </li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 0.0cm 60.0pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="color:black">What are we looking for?</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 32.4px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">University Degree or equivalent. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.4px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">3+ years of experience</span><span style="color:black"> in SAP application support, Business Analysis, and IT delivery roles. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.4px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Strong Business Analyst skills</span><span style="color:black">, including: </span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:0.0cm;text-align:justify;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">Requirements gathering and documentation</span></li> <li style="margin-bottom:0.0cm;text-align:justify;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">Process analysis and modelling</span></li> <li style="margin-bottom:0.0cm;text-align:justify;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">Functional specification writing</span></li> <li style="margin-bottom:0.0cm;text-align:justify;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">Stakeholder management</span></li> <li style="margin-bottom:0.0cm;text-align:justify;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">Application testing, test procedures, and test scenarios </span></li> </ul> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 32.4px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Knowledge of SAP F2S </span><span style="color:black">processes (manufacturing, inventory management, goods movements). </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.4px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Hands‑on experience in O2C </span><span style="color:black">(sales orders, deliveries, billing, logistics). </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.4px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Business experience in related area a strong plus.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.4px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Experience working in support and change management environments. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.4px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Solid understanding of SAP configuration and testing practices. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.4px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Strong analytical and problem‑solving skills. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.4px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Customer‑oriented mindset and ability to work under pressure. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.4px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Fluent English communication skills (written & spoken).</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.4px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Strong project management skills for both Agile and Waterfall methodologies and full awareness of quality assurance methodology (detailed knowledge of application testing, test procedures and test scenarios).</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.4px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Ability to work independently and effectively in a diversified team under high-pressure situations.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.4px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="color:black">Good interpersonal skills</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 60.0pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;line-height:107%"><strong> </strong></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="color:black">Recruitment process:</span></strong><span style="color:black"> </span></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black">Thank you very much for your interest in the role. You are welcome to apply. Feedback will be provided to all interested candidates throughout the recruitment process. </span></p> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;line-height:107%"><strong><span style="color:#70ad47"> </span></strong></p>