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Key Account Management Senior Expert APAC (Singapore, SG) @ CMA-CGM

Singapore, SGOnsiteFull-time
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<p dir="auto" style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</span></p> <p dir="auto" style="text-align:justify"> </p> <p dir="auto" style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</span></p> <p dir="auto" style="text-align:justify"> </p> <p dir="auto" style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?</span></p> <p style="text-align:justify"> </p><p style="margin:0.0cm;font-size:16.0pt;font-family:Arial, sans-serif;color:red"><span style="font-size:12.0pt"><strong>YOUR ROLE</strong></span></p> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:14.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Develop and maintain CEVA Logistics’ position among referenced customers as Key Accounts and guarantee the company’s operational and commercial commitments</span></p> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:14.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;font-size:16.0pt;font-family:Arial, sans-serif;color:red"><span style="font-size:12.0pt"><strong>WHAT ARE YOU GOING TO DO?</strong></span></p> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;font-size:16.0pt;font-family:Arial, sans-serif;color:red"><strong><span style="font-size:12.0pt;color:windowtext">A. Perform lobbying actions</span></strong></p> <ul> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Identify new business opportunities in Asia Pacific region, identify decision-makers and influencers and supporters and achieve the widest knowledge possible (activities, subsidiaries, decision structures…)</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Send sales leads to network to increase CEVA Logistics penetration in Asia Pacific</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Establish a referencing strategy for regional or international accounts (decision-makers, accounts mapping, lines of approach…) and support this with an Account Plan</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Undertake necessary lobbying among prospects Key Accounts to promote CEVA Logistics and to obtain the opportunity to participate for future Tenders</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Represent the different CEVA Logistics Products (Air &amp; Ocean, Ground &amp; Rail, Contract Logistics, Finished Vehicle Logistics (FVL), LLP)</span></li> </ul> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:12.0pt">B. Commercialize and argue CEVA Logistics’ sales offer</span></strong></p> <ul> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Represent CEVA Logistics to Key Accounts whose reporting needs a centralized and collaborative action (multi-scope)</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Sell the whole CEVA Logistics services supported by internal expertise</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Promote CEVA Logistics services and key Asia stations and regions</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Implementing new business strategies to expand new customer base and to secure target prospects</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Develop and implement customized and innovative solutions for the assigned accountC1. Determine a tariff policy in conjunction with GAM, Middle Office and Regional Sales Management and a consistent organization between various implicated sites</span></li> </ul> <p style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:12.0pt">C. Provide consistent tariff offers</span></strong></p> <ul> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Answer to tenders with Tender Management Desk if needed</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Participate in conjunction with Purchasing Department to negotiation among Suppliers</span></li> </ul> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:12.0pt">D. Service Support</span></strong></p> <ul> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Transfer obtained contracts to Operations to ensure required customer quality service to customers</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Support services or operation sites via appropriate information on SOP to apply</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Intervene among sites and participate in dispute settlement</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Monitor customer account profitability and problems linked to receipts with sites manager</span></li> </ul> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:12.0pt">E. Synthetize information through reporting</span></strong></p> <ul> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Report sales actions undertaken to perpetuate and develop CEVA Logistics Key Customer Accounts.</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Participate to meetings settled by hierarchy</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Update CRM with weekly activities and key accounts monthly reportsE5. Have regular meetings / conference calls with GAM and fellow RAM’s</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:14.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;font-size:16.0pt;font-family:Arial, sans-serif;color:red"><span style="font-size:12.0pt"><strong>WHAT ARE WE LOOKING FOR?</strong></span></p> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt"><strong> </strong></span></p> <ul> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Bachelor’s Degree &amp; Above</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Minimum of 10 years’ experience in a fast paced and dynamic MNC environment</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Experience in freight-forwarding industry</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Experience in logistics/warehousing business</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Strong sales skills, good analytical skills</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Management skills to motivate others</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Strong PC skills in Microsoft office applications</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Goal oriented and driven, motivated self-starter with excellent organization skills and ability to multi-taskB1. Positive, highly adaptable and possesses strong people skills</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:14.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;font-size:16.0pt;font-family:Arial, sans-serif;color:red"><span style="font-size:12.0pt"><strong>WHAT DO WE HAVE TO OFFER?</strong></span></p> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.</span></p> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;font-size:16.0pt;font-family:Arial, sans-serif;color:red"><span style="font-size:12.0pt"><strong>ABOUT TOMORROW</strong></span></p> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"><span style="color:windowtext;font-size:12.0pt">We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.</span></p> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;font-size:14.0pt;font-family:Arial, sans-serif;color:black"><span style="color:white">#LI-JT1</span></p><p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif">CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.</span></p>

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