About this role
<p dir="auto" style="text-align:justify">CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p> <p dir="auto" style="text-align:justify">We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p> <p dir="auto" style="text-align:justify">DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?</p> <p style="text-align:justify;margin:0.0in 0.0in 1.0 E-4pt;font-size:16.0pt;font-family:Arial, sans-serif;color:red"><strong><span style="color:#e1261c">VOTRE ROLE</span></strong></p> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif;color:#021d49">L’Agent d’Exploitation Maritime (Ocean Operations Administrator) est responsable de la gestion des opérations de fret maritime import.</span></p> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="text-align:justify;margin:0.0in 0.0in 1.0 E-4pt;font-size:16.0pt;font-family:Arial, sans-serif;color:red"><strong><span style="color:#e1261c">CE QUE VOUS ALLEZ FAIRE</span></strong></p> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Arial, sans-serif;color:#021d49">Operations: Traitement des dossiers Import</span></strong></p> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Arial, sans-serif;color:#021d49"> </span></strong></p> <ul style="margin-bottom:1.0 E-4pt;margin-top:0.0px"> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.4px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Prise de contact avec Ceva pour l'organisation du transport</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.4px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Réception de pré alerte (CFR ou DDP)</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.4px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Ouverture du dossier import</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.4px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Confrontation des données du BL de chargement et celles des documents</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.4px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Suivi de chargement avec la compagnie maritime</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.4px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Réception de l’avis d’arrivée et de la facture de la compagnie maritime concernée</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.4px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Saisie des données d’expédition sur le logiciel ERP</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.4px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Envoi de l’avis d’arrivée au client</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.4px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Echange à la compagnie maritime (paiement de la facture et obtention du connaissement / BL)</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.4px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Remise du bon à délivrer au client</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.4px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Envoi de tous les documents à LINEA pour dédouanement de la marchandise</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.4px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Envoi d'ordre de livraison</span></li> </ul> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Arial, sans-serif;color:#021d49">Service clients</span></strong></p> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Arial, sans-serif;color:#021d49"> </span></strong></p> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Arial, sans-serif;color:#021d49">Support client en amont, en aval et tout au long des opérations</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:1.0 E-4pt"> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Maintien d'une communication efficace avec le client (flux d'information)</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Envoi des informations relatives au dossiers à temps</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Communication des situations/ planning de chargement</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Assurer l’interface avec client (tel, email, réunions, etc.)</span></li> </ul> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Arial, sans-serif;color:#021d49">Coordination avec les différentes parties prenantes</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:1.0 E-4pt"> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Communication avec les différentes parties prenantes (tierces parties)</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Intervention en cas des incidents et litiges et proposition des solutions adaptées</span></li> </ul> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Arial, sans-serif;color:#021d49">Gestion des retours clients (réclamations, suggestions, etc.)</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:1.0 E-4pt"> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Réception d'un retour client (réclamation, suggestion, etc.)</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Etude Analyse du retour client en interne</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Suivi et communication des actions engagées au client.</span></li> </ul> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Arial, sans-serif;color:#021d49">Facturation - Vérification documentaire et archivage</span></strong></p> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Arial, sans-serif;color:#021d49">Facturation</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:1.0 E-4pt"> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Contrôle et validation des documents du dossier</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Application des tarifs de facturation (Achat-Vente)</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Saisie des factures dans le logiciel ERP</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Edition de la facture et vérification des documents à joindre</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Envoi de la facture au client</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Réception des accusés</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Suivi des encours clients</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Remise de copie de facture au service comptabilité</span></li> </ul> <p style="margin:0.0in 0.0in 1.0 E-4pt 24.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Arial, sans-serif;color:#021d49">Archivage</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:1.0 E-4pt"> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Vérification des éléments du dossier</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Clôture et archivage du dossier</span></li> </ul> <p style="margin:0.0in 0.0in 1.0 E-4pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="text-align:justify;margin:0.0in 0.0in 1.0 E-4pt;font-size:16.0pt;font-family:Arial, sans-serif;color:red"><span style="color:#e1261c">CE QUE NOUS CHERCHONS</span></p> <ul style="margin-top:0.0in;margin-bottom:1.0 E-4pt"> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Diplôme de niveau Bac+3 en commerce international, logistique et transport ou domaine similaire.</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Minimum 2 ans d’expérience dans le fret maritime.</span></li> </ul> <p style="margin:0.0in 0.0in 1.0 E-4pt 6.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Arial, sans-serif;color:#021d49"> </span></strong></p> <p style="margin:0.0in 0.0in 1.0 E-4pt 6.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Arial, sans-serif;color:#021d49">Compétences Techniques :</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:1.0 E-4pt"> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Parfaite connaissance des opérations maritimes (import-export)</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Parfaite connaissance de la réglementation de transport maritime.</span></li> </ul> <p style="margin:0.0in 0.0in 1.0 E-4pt 6.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Arial, sans-serif;color:#021d49"> </span></strong></p> <p style="margin:0.0in 0.0in 1.0 E-4pt 6.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Arial, sans-serif;color:#021d49">Compétences personnelles et interpersonnelles :</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:1.0 E-4pt"> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Excellente communication écrite et orale.</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Capacité à travailler en équipe et à coordonner des équipes multidisciplinaires.</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Sens de la qualité et du service client</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Négociation et résolution de problèmes</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Maîtrise de l'anglais et du français</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49">Maîtrise du pack office (en particulier Excel)</span></li> <li style="margin:0.0in 0.0in 1.0 E-4pt 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif;color:#021d49"> </span></li> </ul> <p style="text-align:justify;margin:0.0in 0.0in 1.0 E-4pt;font-size:16.0pt;font-family:Arial, sans-serif;color:red"><strong><span style="color:#e1261c">CE QUE CEVA VOUS OFFRE</span></strong></p> <p style="text-align:justify;margin:0.0in 0.0in 1.0 E-4pt;font-size:16.0pt;font-family:Arial, sans-serif;color:red"> </p> <p style="text-align:justify;margin:0.0in 0.0in 1.0 E-4pt;font-size:16.0pt;font-family:Arial, sans-serif;color:red"><span style="font-size:11.0pt;color:#021d49">Avec une véritable culture de récompense et de reconnaissance, nous voulons que nos employés grandissent, se développent et fassent partie de notre parcours.</span></p> <p style="margin:0.0in 0.0in 1.0 E-4pt;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif;color:#021d49">Il ne fait aucun doute que vous serez rémunéré pour votre travail acharné et votre engagement, donc si vous souhaitez travailler pour l'un des meilleurs fournisseurs de logistique au monde, n'hésitez pas à nous contacter pour trouver votre prochain poste.</span></p> <p style="margin:0.0in 0.0in 1.0 E-4pt;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in 0.0in 1.0 E-4pt;font-size:16.0pt;font-family:Arial, sans-serif;color:red"><strong><span style="color:#e1261c">A PROPOS DE DEMAIN</span></strong></p> <p style="margin:0.0in 0.0in 1.0 E-4pt;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in 0.0in 1.0 E-4pt;font-size:16.0pt;font-family:Arial, sans-serif;color:red"><span style="font-size:11.0pt;color:#021d49">Nous valorisons votre développement professionnel et personnel. C'est pourquoi nous partageons de nombreuses opportunités de carrière pour que vous puissiez vous épanouir au sein de CEVA. Rejoignez CEVA pour une carrière ambitieuse.</span></p> <p style="text-align:justify;margin:0.0in 0.0in 1.0 E-4pt;font-size:16.0pt;font-family:Arial, sans-serif;color:red"> </p><p style="text-align:justify">Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).</p> <p style="text-align:justify">Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p>