CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment. Summary: Accountable for the operational oversight, leadership and direction of warehouse and facility to provide quality service, customer satisfaction and operational proficiency that ensures attainment of growth and profitability goals. Responsible for implementation and compliance with company policies and procedures, and ISO standards. Ensures compliance with applicable regulatory guidelines that affect operational, customer service, marketing and sales functions at the site. Models and acts in accordance with our guiding principles and core values. Typical Responsibilities: <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Lead, direct and manage all station functions to ensure that all departments and station staff execute service agreements at, or above the customer's standards.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Provide supervisors, shift leads, team leads with daily guidance, leadership and overall support on any issues relating to operations, communication, human resources, revenue enhancement, standardizing procedures, and systems applications and executing processes to meet customer needs.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Develop and execute policies, plans and programs to meet anticipated organizational needs in the areas of functional responsibility and ensure compliance with corporate policies and guidelines, ISO standards, and other regulatory requirements.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Collaborate with senior management to develop continuous improvement methodology in key areas of service, profit and growth, and use key performance indicators to drive and quantify cost optimization while maintaining customer quality and service.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Consult with and apprise senior management of important issues, operational concerns, personnel matters, capital expenditures, leases and all commitments obligating the company.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Ensure that freight is being expedited in a safe and timely manner.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Ensure that the station facility provides a clean, professional and safe working environment for all employees.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Direct and train staff in sound human relations and operational skills.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Ensure directives, rules and procedures are communicated to all station personnel.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Ensure safety methods and programs are implemented and maintained.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Oversee and manage the professional development and productivity of all staff members to ensure proper goals, training, professional development and project requirements are met.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Personally coach, train and mentor direct reports and provide career development opportunities through training, and quality management activities.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Conduct annual performance reviews for all staff within department and address all employee performance problems promptly and directly in accordance with personnel policies of the company.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking and participation in professional organizations.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Perform other duties as needed.</li> </ul> Requirements: <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals.</li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Experience driving revenue growth, retaining customers and managing profitability of multiple sites.</li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">In depth, experienced based knowledge of managing revenue, budgets, EBITDA, operations problem solving, customer service and managing people.</li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">In-depth knowledge of all products and services.</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">PC Literate. Proficiency in Microsoft Office, internet, as well as web based specific software applications supporting the supply chain or transportation industry as well as financial applications.</li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to effectively present information and respond to questions from management, employees and vendors.</li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Experienced in project management methodologies with focus on managing solution driven strategy plans to achieve goals. Ability to plan, organize and manage multiple projects and set priorities.</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Exceptional written and communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments. Ability to effectively present information and respond to questions from groups of customers and employees.</li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Demonstrated success in leading, supervising, managing and developing high performance teams. Ability to allocate decision-making authority and/or task responsibilities to others to maximize the organization’s and individuals' effectiveness.</li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Demonstrated leadership skills in influencing departments and implementing and managing change.</li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Makes customers and their needs a primary focus of one's actions; develops and sustains productive relationships.</li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Ability to identify and understand issues, problems and opportunities; comparing data from different sources to draw conclusions. Ability to analyze complex problems and develop alternative solutions.</li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Explore alternatives and positions to reach outcomes that gain all parties' support and acceptance.</li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas and appreciating others' efforts. Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.</li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.</li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Read, analyze and interpret highly complex regulations and procedures, and respond to common inquiries or complaints.</li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Must be able to read, write and speak English fluently.</li> </ul> Minimum: <ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Associates degree in Transportation, Logistics, Supply Chain Management, or a related discipline preferred or equivalent combination of education and work experience.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Minimum 5 years of relevant experience.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Minimum 3 years of supervisory or management experience.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Other professional certifications may be required.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Expertise in operations and business management. Experienced in providing leadership for multiple teams or departments, effectively delegating responsibility and authority to direct reports.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Bilingual French and English</li> </ul> Preferred: <ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Bachelor’s Degree in Transportation, logistics, Supply Chain Management or a related discipline preferred or equivalent combination of education and work experience.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Minimum 4 years industry experience.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;font-size:10.0pt;font-family:verdana, geneva, sans-serif;color:black">Valid Forklift Driver Certification.</li> </ul> Salary Range: $95,029 - $142,543 <div>This salary range is presented in compliance with applicable pay transparency laws and reflects the range we reasonably expect to pay for this role at the time of posting. Individual compensation is determined based on relevant experience, education, skills, and alignment with internal compensation practices.</div>At CEVA we are committed to creating a safe and healthy work environment. We offer: <ul> <li style="text-align:justify">A Competitive Compensation PackageComprehensive Health & Dental Benefits</li> <li style="text-align:justify">Professional Development Opportunities</li> <li style="text-align:justify">Continuing Education</li> </ul> CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. We thank all candidates for applying, however, only successful candidates will be contacted for an interview.

Logistics Operations Senior Supervisor (Montreal Qc, CA) @ CMA-CGM

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