About this role
<p><span style="font-family:arial, helvetica, sans-serif">Are you passionate about insurance and ready to grow your career in a supportive environment? Join our dynamic Property, Engineering & Construction Claims Team in DACH and develop your expertise in a role where you can make a real difference. We're looking for an enthusiastic professional who enjoys solving problems and is committed to delivering excellent service to our clients.</span></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">About the Role</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif">As a Claims Specialist in our Property, Engineering & Construction team, you'll handle a portfolio of claims underwritten in the DACH region. You'll focus on Property and Engineering including International Programme Property losses, working alongside experienced colleagues to develop your technical skills and contribute to successful claim resolutions.</span></p> <p><span style="font-family:arial, helvetica, sans-serif">Our objective is proactive investigation and evaluation, fair resolution, and the delivery of exceptional customer service in line with the Corporate Solutions Claims Commitment.</span></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">Key Responsibilities</span></strong></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Process and manage a portfolio of standard claims within defined technical authority from first advice through to settlement, including initial coverage review and fact investigation.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Perform loss evaluation and contribute to appropriate claim resolution strategies under supervision.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Coordinate with external experts and vendors while helping to monitor budgets.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Support the handling of recovery claims and assist in identifying potential dubious/fraud cases.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Prepare accurate reports for internal stakeholders and share claims insights with colleagues.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Alert team leaders about potential loss developments consistent with company procedures.</span></li> </ul> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">About the Team</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif">The DACH Property, Engineering and Construction claims team is based in Frankfurt, Hamburg, Munich and Zürich and comprises 10 claims professionals of different backgrounds, fields and languages, handling losses in these main lines of business. We believe that the way in which claims are handled, through the delivery of our Corporate Solutions Claims Commitment, can be a key differentiator and enables us to provide a unique and de-commoditised service to our customers.</span></p> <p><span style="font-family:arial, helvetica, sans-serif">Put simply: we want exemplary claims service to be the reason customers buy insurance from Swiss Re Corporate Solutions.</span></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">About You</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif">You're a collaborative, detail-oriented professional with a positive attitude and eagerness to learn. You communicate effectively, work well in teams, and approach challenges with enthusiasm. You're organized, adaptable, and ready to develop your skills in a dynamic insurance environment.</span></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">We are looking for candidates who meet these requirements:</span></strong></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">3+ years Claims or Insurance Industry experience, preferably with some exposure to Property, Engineering or Construction claims</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Demonstrated ability to work with external experts and vendors</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Basic understanding of policy coverage, investigation processes, and claim evaluation</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Proficiency with computer systems including MS Office suite (Word, Excel, PowerPoint), MS Outlook, and internet-based research</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Understanding of insurance fundamentals and willingness to develop technical expertise</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Fluency in both German and English languages</span></li> </ul> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif">These are additional nice to haves:</span></strong></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Experience with international program business</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Knowledge of additional European languages</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Basic familiarity with construction and engineering concepts</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Experience handling standard claims independently</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Insurance-related coursework or initial certifications</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Interest in developing specialized expertise in Property, Engineering or Construction claims</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">For Germany, the base salary range for this position is between EUR 70,000 and EUR 116,000 (for a full-time role). The specific salary offered considers: </span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">the requirements, scope, complexity and responsibilities of the role,</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif">In addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognise your achievements. Further you will enjoy a variety of global and location specific benefits.</span></p> <p><span style="font-family:arial, helvetica, sans-serif">Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.</span></p><div class="swissre_jobtemplate"> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>About Swiss Re</strong></span></p> <p> </p> <div class="swissre_jobtemplate"> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.<br><br>Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.<br><br>If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.</span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.</span></p> <p> </p> </div> </div> <style type="text/css"> .swissre_footer { position: relative; margin-top: -50px; height: 30px; clear: both; margin-bottom: 20px; background: #EEE none repeat scroll 0% 0%; line-height: 30px; padding: 0px 10px; color: #AAA; font-family: "Arial,Helvetica,sans-serif"; } .swissre_jobtemplate { width: 970px; max-width: 100%; height: auto; } .jobDisplay .job { font-family: "Arial" !important; font-size: 12px !important; } .joqReqDescription { max-width: 100%; height: auto; align: center; } .joqReqDescription ul { width: 787px; max-width: 100%; } .joqReqDescription p { width: 827px; max-width: 100%; } </style> <div class="swissre_jobtemplate"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Keywords: </strong> <br><strong>Reference Code: </strong>137961 </span> <p> </p> <p> </p> </div>