About this role
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description On-Site Resident Maintenance Manager
Compensation: $20.00–$25.00/hour
Employer‑Provided Housing: Employer‑Provided Housing: This position requires the employee to reside in employer‑provided housing. All housing terms, responsibilities, and costs will be outlined in a separate housing agreement that is distinct from the employment agreement. On-site 2-bedroom, 2-bath condo + utilities provided for the duration of employment.
About the role
We're looking for someone who enjoys helping others, takes pride in keeping a community running smoothly, and wants to make a real difference in the place they call home.
This is a live-on-site position, and we provide a comfortable 2-bedroom, 2-bath home with utilities included.
The Ideal Candidate
• Takes ownership of issues and follows them through to completion
• Communicates professionally with residents, vendors, and the Board
• Works independently while staying aligned with Board direction
Key Responsibilities
• Perform light maintenance, minor repairs, and small installations
• Help keep common areas clean, safe, and well-maintained
• Proactively identify and address issues before they escalate
• Perform and coordinate repairs, preventative maintenance, capital projects, and equipment installations
• Coordinate and monitor outside contractors and service providers
• Serve as the primary on-site contact for residents
• Respond to questions and resolve concerns in a professional manner
• Support Board priorities and collaborate with the management company
Requirements
•
• Time-critical and a Valid Driver's License
• Knowledge of general maintenance requirements (documentation, safety, required reporting, regulations, etc.)
• Knowledge of electrical and plumbing codes and maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
• Knowledge of HVAC, including codes and maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
• Knowledge of OSHA worksite and personal safety requirements.
• Knowledge of State or local governmental safety requirements.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of company policies, procedures, and forms.
• Time management and time critical prioritization skills.
• Self-motivated, proactive, detail-oriented, and a team player.
• Live on-site and be available for community needs during agreed-upon hours
• Working knowledge of building systems, including electrical and plumbing
• Understanding of workplace safety and compliance
• Ability to manage supplies, tools, and maintenance documentation
Preferred Qualifications
• Experience supporting maintenance or capital improvement projects
• Familiarity with property management software
Additional Requirements
• This position requires residence on-site in the provided unit
• This is a non-smoking property; smoking of any kind is not permitted in the unit or anywhere on the premises
About the Community
Sammamish Bluffs is a well-established condominium community located in Issaquah, WA, within a highly rated school district. The property offers a peaceful residential setting with convenient access to parks, trails, and local amenities.
Benefits Summary
• Vacation accrual begins after 90 days at 6.67 hrs/month (up to 160 hrs, depending on years of service)
• Sick leave accrues at 3.34 hrs/month, up to 40 hrs per calendar year
• 401(k) offered
• 9 paid holidays
• Medical, dental, and vision coverage
• Short- and long-term disability plus additional voluntary insurance options
• World-class training
• Individual and branch achievement bonuses
• CAI course/designation assistance
• Employee referral bonus program
• Wellness incentives
Compensation
• $20.00 - 25.00/hour (depending on experience; direct experience highly considered)
• On-site 2-bedroom/2-bath condo provided under a separate agreement with the client.
• On-site residence is a required condition of employment due to operational needs, including emergency response, property oversight, and resident support.
• Client-provided on-site housing and utilities are required as a condition of employment and are not provided as a cash allowance.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.