About this role
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description A Code Enforcement Specialist plays an active role in achieving long-term customer satisfaction inthe context of Community Association relationships. Specific responsibilities will vary withdesignated communities and may include, but are not limited to: Inspecting properties formaintenance, landscaping, safety, and compliance issues and accurately recording findings.
Duties include but are not limited to:
• Notify responsible parties of code issues given in writing, by phone, in person andelectronically.
• Respond to and investigate allegations of violations of codes to determine validity ofcomplaints and the appropriate course of action to mitigate issues.
• Investigate and enforce property codes within boundaries.
• Schedule and perform systematic property maintenance inspections to maintain or achieveminimum property standards.
• Other duties as assigned.
Requirements
• High School Diploma or GED Required;Associates Degree Preferred.
• 2+ years of directly related or closely related experience.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.