About this role
Job Requirements Project purpose: Maintenance of manuals and labeling for the Maternal Infant Care group. CTQ business requirements: Ensuring all the product manuals and labeling are up to date. Also work with external agencies for translations. Qualifications/Requirements: Technical graduation degree with strong technical publication work experience Must to have skill sets:
• Associates degree (or local equivalent), mechanical, aviation, industrial production, bio-medical engineering, science writing, or other related technical discipline or at least 4+ years of experience as a technical writer • Minimum of 4+ years of technical writing experience • Familiarity with conventions in form, structure, and notation of technical writing • Exceptional written, organizational, inter-personal, project management, and communication skills • Proficiency in Oxygen, or other XML authoring tools, Frame maker, content management systems, Excel, Word, Outlook, Photoshop, Illustration, InDesign, and PowerPoint • Writing in DITA framework, SDLC and DDLC Tool • Working knowledge of Agile methodologies • Wide degree of creativity • Highly motivated with the ability to work well both independently and in a team environment • Ability to communicate using English (or local language) … Good to have skill sets:
• Bachelors degree in journalism, technical communication, English, science writing, or other related discipline. • Writing experience in the medical device industry • Experience writing user and service documents, and using content management systems and xml authoring tools • Understanding of the software development cycle • Functional knowledge in a wide range of technologies such as HTML and VB Script. •
Work Experience Must Have Skills:
• CMS (Content Management System) • DITA • Adobe Illustrator Good to have skills:
• Adobe Framemaker • Mechanical Engineering Background: helpful to understand device components, workflows and technical terminology • Fast learner & adaptability: ability to quickly understand new tools, processes and domain knowledge Essential Responsibilities:
• Research, collect source data, and interview appropriate personnel to compose text for technical literature, which meets GEHC standards and procedures. • Create, edit, and maintain technical user and service publications that accurately and effectively support the product release requirements in various output formats (pdf, online help, cd, etc.) • Develop content using a content managements system and xml authoring tool • Track and fix content defects • Create documentation methodologies, frameworks, and workflow diagrams • Coordinate review of all assigned writing projects to ensure thorough documentation • Provide input on other technical writing projects by critiquing, editing, and proofreading manuscripts prepared by others • Complete writing assignments on-time and within budget according to departmental and industry standards • Assist and/or analyze project requirements to determine types or publications needed and develop project plans and timelines • Contribute to the development and expansion of the department and it’s offerings • Successfully work with and communicate with global teams • Assists and develops graphic and illustrations used in user and service documentation Desired Characteristics:
• Complete all planned Quality & Compliance training within the defined deadlines. • Identify and report any quality or compliance concerns and take immediate corrective action as required. • Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible. • Should be able to work late hours as there would be a need to connect with Global counterparts on a regular basis. Acceptance Criteria: Provide design output with on time schedule & GE HealthCare quality standards. Deliverables: Error-free and on-time completion of the given tasks.