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Customer Care Advocate IA - Buffalo @ Univera Healthcare

Buffalo, New York, USOnsiteFull-time
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About this role

Embrace the opportunity to become a Customer Care Advocate, where you'll resolve customer inquiries, support retention, and ensure compliance with healthcare regulations. Use your bilingual English/Spanish skills and customer service expertise to make a real impact. Grow your career in a dynamic, collaborative environment focused on delivering exceptional service and professional development.. Category: Customer Service, Claims & Insurance Operations

Skills

customer servicebilingual english/spanishwindows environmentmultitaskingissue resolutioncall documentationweb chat supportemail communicationoutbound callsmembership retentionclaims processingonboardingmentoringstakeholder managementsystem navigation

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