About this role
JOB TITLE Senior UX Researcher | MAF Retail | Retail Corporate Egypt
ROLE SUMMARY The Senior UX Researcher will lead our efforts in understanding the complex interplay between users and our products, employing a blend of advanced research methods to deliver strategic insights that inform product direction. The role holder will play a pivotal role in driving UX innovation and ensure that our user research is at the forefront of the industry.
ROLE PROFILE
• Lead and manage full UX research projects from planning, execution, to delivering final insights that support product decisions. • Analyze user data (qualitative & quantitative) and convert complex findings into clear recommendations that improve user experience. • Establish and improve research standards, processes, and ResearchOps practices to ensure consistency and high-quality output. • Prepare detailed documentation for all research activities, including methodologies, insights, and actionable recommendations. • Design and run different types of experiments such as A/B testing, multivariate testing, and other validation methods to optimize product features. • Provide mentorship and guidance to junior researchers, supporting their development and improving overall team capability. • Act as a strong advocate for UX research by promoting data-driven and user-centric decision-making across all product stages. • Work closely with product, design, and business teams, ensuring alignment and clearly communicating research insights to stakeholders.
REQUIREMENTS
• Bachelor’s degree in HCI, Psychology, Computer Science, Data Science, or related field. • 4+ years of UX research experience with a strong project portfolio (preferably e-commerce). • Strong expertise in qualitative & quantitative UX research methodologies and tools. • Advanced analytical and critical thinking skills. • Excellent stakeholder management, communication, and leadership skills. • Strong English proficiency (Arabic is a plus).
WHAT WE OFFER
• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! • Work in a friendly environment, where everyone shares positive vibes and excited about our future. • Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.