About this role
JOB TITLE Sales Associate | Majid Al Futtaim Lifestyle | Operations ROLE PROFILE:
• Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer. • Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions. • Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind. • Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell. • Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment. • Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss. • Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom • Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore. REQUIREMENTS:
• High School Certificate • 1-2 Years Industry Experience • Good Communication Skills • Excellent Customer Service