About this role
Job Requirements Navigate to URL to fetch1. Loan Processing & Documentation · Scrutinize and verify loan application documents for completeness and accuracy. · Ensure timely login of files into the system and coordinate with credit and legal teams. · Manage document collection, validation, and storage as per company policy. 2. Compliance & Risk Management · Ensure adherence to internal policies, regulatory guidelines, and audit requirements. · Monitor KYC compliance and flag discrepancies. · Support internal and external audits with required documentation and clarifications. 3. Audit Responsibilities · Maintain audit-ready documentation and records for all operational activities. · Coordinate with internal audit teams during periodic and surprise audits. · Address audit observations and ensure timely closure of audit points. · Implement corrective actions and process improvements based on audit findings. · Ensure branch operations are aligned with company’s SOPs and regulatory norms. 4. Customer Service & Coordination · Act as a point of contact for customer queries related to documentation and disbursal. · Coordinate with sales, credit, legal, and technical teams for smooth file movement. · Ensure timely communication and updates to customers and stakeholders. 5. Disbursal & Post-Disbursal Activities · Manage pre-disbursal checks and ensure compliance with sanction terms. · Coordinate with central disbursal teams for timely fund release. · Handle post-disbursal documentation, insurance, and registration follow-ups. 6. MIS & Reporting · Maintain and update daily/weekly/monthly MIS for operational activities. · Share reports with the Ops Head and other stakeholders as required. · Highlight bottlenecks and suggest process improvements. 7. Team Support & Training · Support junior team members in understanding processes and resolving issues. · Conduct periodic training on documentation, compliance, and system updates. job descriptions
Work Experience 4-6 years