About this role
Position Summary Responsible for coordinating surgical cases according to established surgery scheduling protocols. This position works collaboratively with the department's clinical staff and OR leadership to ensure maximum utilization of department OR service block. Serves as first point of contact for physician offices and other customers regarding posting surgical procedures. Minimum Requirements High School or Equivalent (GED) is required.
1 to 3 years Customer Service Experience is required.
Required
Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
Basic computer skills
Preferred
Past experience with scheduling in EPIC OpTime, Cadence, or other EHR systems within a hospital or medical office environment
Experience with Microsoft Office applications (Outlook, Word and Excel) Other Information Monday - Thursday 8 hours, Friday 4 hours. ECU Health About ECU Health Duplin Hospital ECU Health Duplin Hospital is an 81-bed facility located in Kenansville, North Carolina. The 15-bed emergency department serves approximately 25,000 patients per year. In addition to providing general medical and surgical services, ECU Health Duplin Hospital offers chemotherapy and other cancer infusion interventions and has earned national designation as a Primary Stroke Center. General Statement It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position. Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification. We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.