About this role
Job Requirements University of Maryland St. Joseph Medical Center - 7601 Osler Drive Towson, MD 21204 Part Time, Evenings 330 PM-830 PM Monday - Friday
The Receptionist I is responsible for greeting and appropriately directing patients/visitors/guests while treating medical center staff, visitors, physicians, patients and families in a professional and courteous manner. Consistently displays a positive attitude in the work environment and conducts self in a calm, professional manner during stressful situations.
• Treats medical center staff, visitors, physicians, patients and families in a professional and courteous manner. Consistently displays a positive attitude in the work environment and conducts self in a calm, professional manner during stressful situations. Communicates concerns and potential problems with customer service and compliance to the Manager/Supervisor and follows through to resolution. • Is knowledgeable of the facility and is able to direct or escort patients, visitors and guests in a professional and efficient manner. Consistently deals with patients, visitors, hospital staff and physicians with a warm, friendly and cooperative manner. Acts as a liaison between the facility and its customers. • Takes initiative to work independently on problem solving and follows through to facilitate process improvement. Accepts results of a quality audit as an opportunity to strengthen and improve job and/or communication skills. Acts as a resource for coworkers to help meet goals. Mentors new employees.
Work Experience
• High school diploma or GED (Required) • Combination of relevant education and experience may be considered in lieu of degree
All your information will be kept confidential according to EEO guidelines. Compensation:
• Pay Range: $17.89-23.59 • Other Compensation (if applicable): • Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].