About this role
PURPOSE STATEMENT: Provide administrative support to Risk Manager to ensure efficient function of all risk management activities.
ESSENTIAL FUNCTIONS:
• Support the Risk Manager, facility leadership and employees through a variety of tasks related to functions of the Risk Management Department. • Ensuring confidentiality of all patient information. • Complete, accurate and timely data entry related to all patient event reporting to required recipients, including Acadia, state and county authorities, and patient insurers. • Maintain all accurate and current logs as assigned • Familiar with risk management concepts, practices and procedures • Effective communication via phone and email ensuring all duties are completed accurately, and delivered with high quality in a timely manner. • Creating spreadsheets and maintain data bases and, prepare reports and documents as needed • Answer telephone calls and take messages and/or transfer calls as appropriate • Engage with patients, visitors and colleagues in a manner that is professional and courteous and demonstrates excellence in customer service. • Effective time management OTHER FUNCTIONS:
• Comply with all Bowling Green and Acadia training assignments • Adhere to all Bowling Green/Acadia Policy and Procedures. • Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
• High school diploma or equivalent required. • Associate's degree preferred. • Effective computer skills, including Office365, Excel, Microsoft Word and Teams LICENSES/DESIGNATIONS/CERTIFICATIONS:
• Not Applicable We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.