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Director, Service Delivery @ CenterWell (Humana senior primary care home health pharmacy)

Remote, OhioRemoteFull-time
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About this role

Join our team as Director, Service Delivery and lead operational excellence for live services. Drive service quality, ensure regulatory compliance, and champion continuous improvement. Collaborate across functions, manage SLAs, and optimize performance in a dynamic, client-focused environment. Shape the future of service delivery with a company committed to innovation and growth.. Category: Administrative and Support Services

Skills

operational managementservice level agreement managementregulatory compliancecontinuous improvementoperational optimizationclient relationship managementstakeholder managementcoaching and developmentproject managementbudget oversightpresentation skillsleansix sigmahealthcare industry knowledgeinsurance industry knowledge

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