About this role
Department: Operations
Work Arrangement: Remote
Job Type: Independent Contractor, Full Time
Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference)
Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills
About Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we're building for: WATCH HERE
Why Work with Us?At Pearl, we're not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.
Role OverviewThe Operations Manager oversees and optimizes core business operations to ensure efficiency, scalability, and execution excellence. This role blends strategic thinking with hands-on leadership across processes, systems, data, and people.
You will act as the operational backbone of the organization—building structure, improving workflows, and enabling teams to perform at a high level. This role is ideal for operators who enjoy owning outcomes, solving complex problems, and driving execution across multiple priorities.
Your ImpactYour leadership strengthens operational discipline, reduces inefficiencies, and enables sustainable growth. By building scalable systems and improving execution, you help teams move faster with clarity and consistency. Your work turns strategy into repeatable, measurable results.
Core ResponsibilitiesOperations Strategy & Execution — 30%Lead day-to-day operational execution across teams and workflowsTranslate business objectives into clear operational plansIdentify gaps, risks, and inefficiencies across operationsDrive continuous improvement initiativesProcess Optimization & Systems — 25%Design, document, and optimize operational processes and SOPsImplement automation to reduce manual work and errorsImprove cross-functional workflows and handoffsMaintain operational documentation for scaleData, Reporting & Insights — 20%Track operational KPIs and performance metricsBuild and maintain dashboards and reportsAnalyze trends to support data-driven decision-makingCommunicate insights clearly to leadershipTeam & Resource Management — 15%Oversee capacity planning, scheduling, and workload distributionSupport onboarding, training, and performance managementEnsure accountability and operational consistencyFoster strong execution habits in remote environmentsProject & Initiative Management — 10%Lead cross-functional initiatives and operational projectsManage timelines, dependencies, and stakeholder expectationsEscalate risks and blockers proactivelyEnsure on-time and high-quality deliveryRequirements
Must-Haves (Required)1–3+ years of experience in operations, project management, or operational leadership rolesStrong ability to build and improve operational processesData-driven mindset with experience using metrics to guide decisionsExperience managing multiple priorities simultaneouslyExcellent written and verbal English communication skillsHigh ownership, accountability, and attention to detailComfort working independently in a fully remote environment Nice-to-Haves (Preferred)Experience scaling operations in fast-paced or startup environmentsExposure to automation, systems integration, or process designBackground managing distributed or contractor teamsExperience supporting leadership or executive initiatives Tools ProficiencyMust-Haves (Required)Spreadsheets: Advanced Excel or Google SheetsDatabases / Organization: Airtable, Notion, or similar toolsAutomation: Zapier, Make (Integromat), or equivalentProject Management: Asana, ClickUp, Jira, Monday.com, or similarCommunication: Slack, Zoom, Gmail/OutlookNice-to-Haves (Preferred)BI & Analytics: Tableau, Looker, Power BI, MetabaseCRM: HubSpot, Salesforce, PipedriveDocumentation: Confluence, NotionTime Tracking & Workforce ToolsAdvanced automation or API-based toolsBenefits
Competitive Salary: Based on experience and skillsRemote Work: Fully remote — work from anywhereGenerous PTO: In accordance with company policyDirect Mentorship: Access to global industry leadersLearning & Development: Continuous growth resourcesGlobal Networking: Work with international teamsHealth Coverage (Philippines only): HMO after 3 months (full-time)
Our Recruitment Process Application Skills Assessment Initial Screening Top-grading Interview Client Matching Job Offer Onboarding
Ready to Join Pearl Talent?Build a long-term remote career focused on leading execution and driving operational excellence. Join Pearl Talent and grow by owning systems, outcomes, and meaningful impact at scale.