About this role
We are seeking an experienced Customer Service Specialist with a strong background in the Durable Medical Equipment (DME) industry. The ideal candidate will be comfortable handling customer communications, processing orders, and supporting patients and providers with professionalism and empathy.
Requirements & Responsibilities Proven experience in the DME medical equipment business, including products such as wheelchairs, hospital beds, diabetic supplies, and incontinence items. Hands-on experience placing and managing orders through Parachute Health. Handle inbound and outbound customer calls and emails in a professional, clear, and courteous manner. Provide accurate information regarding products, orders, and delivery status. Maintain detailed and accurate records of customer interactions and orders. Fluent English (spoken and written) is required.Requirements
Prior experience in a DME customer service or billing-related role. Strong communication and customer service skills. Detail-oriented, reliable, and able to work independently.Benefits
Purely work-from-home
Night Shift (EST)
Weekly pay