About this role
Luxclusif is a technology-driven global B2B platform founded in 2013 and part of Farfetch since 2021. Dedicated to redefining the luxury paradigm by offering premium pre-owned fashion to a global audience, Luxclusif has pioneered the global luxury resale market, with advanced data-driven solutions to facilitate the buying and selling of high-end pre-owned items. With operations spread across the globe and strategic warehouses in key locations, ensure a seamless supply of luxury goods, ensuring item curation, quality control, operations, logistics to technology integrations and sales, delivering an unmatched resale experience for brands, retailers, and end-customers. THE TEAMThe Operations team is central to Luxclusif, overseeing the entire product journey. This includes managing all Supply Chain activities from Inbound, Quality Control, and Visual Asset Management to Logistics fulfillment and Delivery. The team is also responsible for developing and implementing new operational processes, optimizing efficiencies, and managing costs in a strong business growth environment and expansion.The Ops team is geographically distributed, with members located in the Philippines, Portugal, China, and Japan. PORTOOur office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals. THE ROLEIn this role, you will play a key part in shaping the future of the Operations team at Luxclusif by delivering strategic, data-driven insights. We are looking for someone highly skilled in data analysis, able to identify patterns, build logical frameworks, and turn complex operational realities into actionable recommendations, even when data is imperfect or manually sourced.The ideal candidate understands operational complexity across warehouses, logistics, production, and cost structures, with a strong focus on semi-variable costs and their drivers. This role goes beyond reporting, proactively identifying risks, anticipating cost increases, and working closely with Operations to support better decision-making.You will combine strong critical thinking, project management, and interpersonal skills, operating comfortably at both a strategic and executional level. The successful candidate will challenge the status quo collaboratively and diplomatically, ensuring alignment across key stakeholders.