phenom

Team Lead, Operations @ Bread Financial

Karnātaka, IndiaOnsiteFull-timePosted 1 days ago

Opens on phenom

About this role

The Team Lead leads a functional team of Care and/or Collections associates that support various channels of card member inquiries. As a Team Lead, they ensure proper procedures are completed and resp.... Category: Call Center Operations

Skills

quality managementregulatory complianceperformance managementdata analysisstakeholder managementroot cause analysismicrosoft officechange managementcredit card operationsconsumer lendinginternal auditcalibration activitiesemployee trainingcapacity planningsponsor engagement

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Team Lead, Operations at Bread Financial | ResuMinder Jobs