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Technical Support Operation Project Manager @ Vontier

Monterrey, Nuevo León, MXOnsiteFull-time
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About this role

Embrace the opportunity to become a Technical Support Operations Project Manager and drive operational excellence across Tier 1 support teams. Leverage your project management and technical support expertise to coordinate escalations, optimize workflows, and ensure high-quality service delivery. Shape the future of support operations with cutting-edge tools and a collaborative, global environment.. Category: Project/Program Management

Skills

project managementtechnical support operationsqueue managementbacklog controlcase flow managementescalation managementoperational risk trackingexcelmonday.comjiraanalytical skillsorganization skillsfollow-up skillsitilincident management

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