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Director, Implement To Renew @ Blackbaud

Remote, United States of AmericaRemoteFull-timePosted 23 days ago

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About this role

Join our team as Director, Implement to Renew and lead the transformation of customer engagement at scale. Drive post-sale value, retention, and growth through AI-powered systems, Lean Portfolio Management, and cross-functional collaboration. Shape the future of customer success at Blackbaud and make a measurable impact on our three-value stream.. Category: IT, Infrastructure, and Security

Skills

enterprise customer lifecycle managementpost-sale transformationsafelean portfolio managementai-powered systems governanceoperational excellenceportfolio governancechange leadershipexecutive-level systems thinkingdata-informed decision makingkpi trackingfinancial accountabilitycustomer success managementprofessional services operationsrenewals management

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Director, Implement To Renew at Blackbaud | ResuMinder Jobs