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Customer Support, Staff @ Blackbaud

Hyderabad, Telangāna, IndiaOnsiteFull-timePosted 143 days ago

Opens on the employer's site

About this role

Embrace the role of a Customer Support Specialist and deliver high-quality technical support to B2B clients. Troubleshoot complex issues, collaborate with cross-functional teams, and help shape seamless customer experiences. If you excel in technical troubleshooting and thrive in a fast-paced environment, this is your opportunity to make a real impact.. Category: Customer Success and Support

Skills

technical supportcustomer serviceb2b saas supportcrm systemscase management systemsapi testingbrowser developer toolslog analysis toolsknowledgebase documentationauthentication processessingle sign-on (sso)multi-factor authentication (mfa)payment platformsmerchant processingcredit card services

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Customer Support, Staff at Blackbaud | ResuMinder Jobs