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Technical Success Support, Specialist @ Blackbaud

Remote, San Jose, Costa RicaRemoteFull-time
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About this role

Embrace the role of a Technical Success Support Specialist and empower B2B clients to maximize software value. Troubleshoot complex issues, collaborate with cross-functional teams, and deliver high-quality support in a dynamic, remote environment. Grow your expertise in cloud, SaaS, and education technology while making a real impact in the social good sector.. Category: Customer Success and Support

Skills

technical troubleshootingcustomer supporttechnical supportincident triageknowledgebase managementapi testinglog analysisbrowser developer toolspostmanknowledge-centered servicecrm systemscase management systemssalesforcezendeskmulti-factor authentication

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