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Technical Success Support, Specialist @ Blackbaud

Remote, San Jose, Costa RicaRemoteFull-timePosted 42 days ago

Opens on the employer's site

About this role

Embrace the role of a Technical Success Support Specialist and empower B2B clients to maximize software value. Troubleshoot complex issues, collaborate with cross-functional teams, and deliver high-quality support in a dynamic, remote environment. Grow your expertise in cloud, SaaS, and education technology while making a real impact in the social good sector.. Category: Customer Success and Support

Skills

technical troubleshootingcustomer servicecrm systemscase management systemsapi testingbrowser developer toolslog analysisknowledgebase documentationauthentication processessingle sign-on (sso)multi-factor authentication (mfa)payment platformsmerchant processingnorth american education systemaccounting

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Technical Success Support, Specialist at Blackbaud | ResuMinder Jobs