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Client Care Business Intelligence and Analytics Specialist - onsite, Columbus @ Synovus

Columbus, Georgia, 31909OnsiteFull-time
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About this role

Embrace the role of a Client Care Operations Specialist and drive impactful analytics and reporting solutions for Customer Care. Leverage your expertise in business intelligence, data architecture, and reporting tools to deliver actionable insights and support strategic decision-making. Collaborate cross-functionally and help shape a data-driven culture in a dynamic, growth-focused environment.. Category: Customer Care

Skills

client management systemsmicrosoft office suiteprocess improvementclient account managementproblem solvingclient onboardingclient trainingcomplianceclient care metricsreport writingdatabase principlesquery buildingcontact center reporting platformscallminerverint

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