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Sr. Customer Success Manager @ OpenText

Richmond Hill, Ontario, CAN, L4B 4N8OnsiteFull-time
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About this role

Join our team as a Senior Cloud Service Manager and drive operational excellence for global clients. Leverage your expertise in cloud managed services, customer success, and strategic planning to deliver innovative solutions. Collaborate with senior leaders and cross-functional teams to shape the future of digital transformation at OpenText. Ready to make an impact? Apply today!. Category: Customer Success & Support

Skills

technology consultingescalation managementsuccess program governancedata-driven decision makingitilsenior management communicationroot cause analysisincident managementcustomer relationship managementsla reportingcustomer managementbusiness review facilitationprogram governancecloudstrategic planning

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