About this role
The Opportunity
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Global US Payroll Manager, you will play a pivotal role in managing the people lifecycle and operational tasks related to employee management, including onboarding, payroll, benefits administration, and compliance with labor laws. Within our Managed Services practice, you will be the primary HR point of contact, resolving inquiries and supporting complex business issues from strategy to execution. This role is client-facing, allowing you to engage directly with clients and contribute to their success.
As a Manager, you will enhance your leadership style by motivating, developing, and inspiring your team to deliver quality results. You are responsible for coaching and leveraging team members' strengths to meet client expectations. You are expected to lead with integrity and authenticity, articulating our purpose and values meaningfully. Embracing technology and innovation, you will drive successful project planning, budgeting, execution, and completion. In this role at PwC Acceleration Center India, you will analyze system interactions, mentor junior staff, and uphold professional standards, contributing to the firm's broader business strategies.
Responsibilities
- Managing the employee lifecycle, including onboarding, offboarding, and payroll administration - Overseeing compliance with labor laws and regulations to maintain operational integrity - Coordinating employee inquiries and resolving issues in line with HR protocols - Leading teams in executing HR-related transactions and administrative activities - Utilizing HR software to enhance employee data management and service delivery - Developing and implementing employee engagement strategies to foster a positive work environment - Analyzing HR metrics to identify opportunities for process improvement and efficiency - Coaching and mentoring team members to leverage their strengths and enhance performance - Facilitating conflict resolution and engaging in difficult conversations with stakeholders - Documenting and maintaining accurate employee records to support HR operations - Embracing change and innovation to improve HR processes and systems - Building relationships with stakeholders to support strategic HR initiatives
What You Must Have
- At least a Bachelor's degree - At least 4 years of experience - Oral and written proficiency in English required
What Sets You Apart
- Preference for at least one of the following fields of study: Measurement, Data Science, Industrial-Organizational (I/O) Psychology, or a related field - Demonstrating proficiency in HR Software and Human Resources Management (HRM) - Excelling in coaching and feedback to enhance team performance - Utilizing analytical thinking to drive process improvement initiatives - Managing employee data with confidentiality and precision - Embracing change and fostering an inclusive work environment - Navigating complex employee relations and conflict resolution scenarios