About this role
The Opportunity
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Global US Payroll Manager, you will play a pivotal role in managing the people lifecycle and day-to-day operational tasks related to employee management. This includes overseeing employee onboarding, offboarding, payroll and benefits administration, and compliance with labor laws. Within our Managed Services practice, you will be a primary HR point of contact, resolving and escalating inquiries in line with HR protocols, and contributing to the smooth operation of HR processes and systems.
As a Manager, you will enhance your leadership style by motivating, developing, and inspiring others to deliver quality. You are responsible for coaching and leveraging team members' unique strengths to meet client expectations. You are expected to lead with integrity and authenticity, articulating our purpose and values meaningfully. In this role at PwC Acceleration Center India, you will take ownership of projects, confirming their successful planning, budgeting, execution, and completion. You will also address conflicts or issues, engage in difficult conversations with clients and team members, and uphold professional and technical standards. Embrace technology and innovation to enhance your delivery and encourage others to do the same.
Responsibilities
- Managing the employee lifecycle processes, including onboarding, offboarding, and payroll administration - Overseeing compliance with labor laws and regulations to support HR operations - Coordinating employee inquiries and resolving issues in line with HR protocols - Leading teams in the execution of HR-related transactions and administrative activities - Utilizing HR software and metrics to enhance service delivery and employee engagement - Developing and implementing process improvements for efficient HR operations - Handling confidential employee data and maintaining accurate records - Coaching and mentoring team members to develop their skills and performance - Facilitating conflict resolution and engaging in difficult conversations with stakeholders - Promoting inclusion and well-being within the workforce through strategic initiatives - Analyzing and identifying system interactions to optimize HR processes - Encouraging innovation and embracing change to improve HR service delivery
What You Must Have
- At least a Bachelor's degree - At least 4 years of experience - Oral and written proficiency in English required
What Sets You Apart
- Preference for at least one of the following fields of study: Measurement, Data Science, Industrial-Organizational (I/O) Psychology, or a related field - Excelling in coaching and feedback to enhance team performance - Utilizing HR software for efficient employee data management - Demonstrating strategic questioning to identify business opportunities - Managing employee engagement strategies to boost morale - Coordinating staff effectively to meet client expectations - Embracing change and innovation in HR service delivery