About this role
The Opportunity
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Global US Payroll Manager, you will play a pivotal role in managing the people lifecycle and operational tasks related to employee management, including onboarding, payroll, benefits administration, and compliance with labor laws. Within our Managed Services practice, you will be the primary HR point of contact, resolving inquiries and supporting complex business issues from strategy to execution. This role is client-facing, requiring you to deliver exceptional service and support to our workforce.
As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success, maintaining standards, and inspiring others to deliver quality. You will leverage team strengths, manage performance, and identify opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values meaningfully. Embracing technology and innovation, you will enhance delivery and encourage others to do the same.
In this role at PwC Acceleration Center India, you will take ownership of projects, confirming their successful planning, budgeting, execution, and completion. You will address conflicts, engage in difficult conversations, and uphold professional standards, contributing to a dynamic and supportive work environment.
Responsibilities
- Managing the employee lifecycle, including onboarding, offboarding, and payroll administration - Overseeing compliance with labor laws and regulations to support HR operations - Coordinating employee inquiries and resolving issues in line with HR protocols - Leading teams in executing HR-related transactions and administrative activities - Utilizing HR software to enhance employee data management and process documentation - Developing and implementing employee engagement strategies to foster a positive work environment - Analyzing HR metrics to identify opportunities for process improvement and efficiency - Coaching and mentoring team members to leverage their strengths and improve performance - Facilitating conflict resolution and engaging in difficult conversations with stakeholders - Upholding professional and technical standards, including adherence to the firm's code of conduct
What You Must Have
- At least a Bachelor's degree - At least 4 years of experience - Oral and written proficiency in English required
What Sets You Apart
- Preference for at least one of the following fields of study: Measurement, Data Science, Industrial-Organizational (I/O) Psychology, or a related field - Excelling in coaching and feedback to enhance team performance - Demonstrating proficiency in HR software and shared services - Utilizing strategic questioning to drive process improvement - Managing employee data with confidentiality and accuracy - Embracing change and fostering an inclusive work environment - Developing skills in conflict resolution and stakeholder communication