About this role
We’re looking for an experienced Facilities Manager to play a pivotal role in the day‑to‑day operation and long-term performance of Coastlands Shopping Centre.
Working closely with the Centre Manager and wider management team, you’ll be the trusted expert ensuring the Centre operates to the highest standards of safety, compliance, presentation and efficiency while protecting and enhancing the value of the asset on behalf of the owner.
This is a hands-on and highly visible role where no two days are the same. You’ll have ownership of facilities operations, maintenance, contractor performance and compliance, while also contributing to cost control, sustainability initiatives and customer experience.
This is your chance to make a tangible impact in a dynamic retail environment where excellence really matters.
Key Responsibilities
Lead day-to-day facilities operations, ensuring the Centre remains fully operational at all timesManage all maintenance, reactive works and preventative programmes, engaging and directing contractors to achieve quality outcomesEnsure full health & safety, statutory and building compliance, including BWOF, hazard management and emergency proceduresAct as the primary contact for all Facilities Management matters, including after-hours response when requiredOversee security services, systems and personal safety across the CentreProactively identify and implement operational efficiencies and cost-saving initiativesAssist with service contract tenders, renewals and performance reviewsContribute to Opex and Capex budgets, forecasting, reporting and insurance claims managementMaintain key documentation including the Tenancy Manual, Emergency Procedures Manual and Fit‑out ManualSupport sustainability initiatives and long-term asset performanceBuild strong, professional relationships with retailers, contractors and stakeholders The value you’ll add
Proven experience in a Facilities Management, building or asset management roleCan balance technical capability with strong communication and stakeholder management.Strong knowledge of building systems, compliance and H&S legislationExperience managing contractors and service providers in a complex environmentSolid financial acumen with experience managing operating budgets and reportingA proactive, organised and solutions-focused approachConfidence using Microsoft Word and Excel and working with Building Management SystemsA customer‑focused mindset and commitment to high presentation standardsWhat we offer
We’re proud to be recognised as a 2025 finalist in the Best Places to Work awards, reflecting our commitment to creating an exceptional workplace culture. Some of the benefits we offer include:
Colliers Academy, a 12-month programme to accelerate your career in propertyMentoring from industry expertsWellbeing benefits and initiativesAn inclusive and social culture with regular team eventsAdditional leave benefits, including Loyalty and Volunteering leaveWide variety of product discounts and benefits Colliers is an inclusive employer, where different perspectives, cultures, and backgrounds are celebrated. Colliers provides equal opportunity in all employment practices. We recruit and retain the best people to uphold our enterprising culture and lead our industry into the future.
If you're interested in being part of an enterprising culture that empowers you to do your best work, we look forward to receiving your application.