About this role
What you get to do in this role:
Together we deliver the product loved by our customers.Lead product strategy that sets us up for success as we look to grow to $10B+ in revenueCommunicate product priorities and build consensusAssume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundariesWork with multiple teams to guide projects through development and bring high-quality products to lifeIntegrate usability studies, research and market analysis into product requirements to enhance user satisfactionCommunicate complex problems into easily understood requirements and provide solutionsDevelop multi-mode communications that convey a clear understanding of the needs of different audiencesLead the promoting of efforts across different groups of team members, along with the ability to influence inside and outside of your team
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.Minimum of 3 years of product management on enterprise Cloud SaaS productsClear communication (both oral and written) on defining feature priorities with requirements and managing feature backlog.Impeccable communication skills and the ability to bridge the communication between the US team and the IDC team to ensure product communication clarify during release planning and execution phasesDemonstrated the ability to build trust and instill confidence in team members and stakeholdersPrepare, maintain and evangelize the product roadmap that aligns with company vision and broader product strategyExperience in managing product life cycle from concept to delivery and supportAbility to manage multiple projects and to prioritize activities for optimal results.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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