About this role
ServiceNow Canada is looking for a Senior Manager of Canada Growth, responsible for managing a team of Canada Growth Account Executives. The Senior Manager enables team performance by supporting and managing the team to achieve monthly, quarterly and annual goals. This role reports to the GM of Canada.
What you get to do in this role:
Provide leadership to your team. Manage new hire onboarding and ongoing coaching on effectiveness, productivity, call quality, and systems useManage quota achievement on a monthly, quarterly and annual basisAlign team activities with Sales priorities and strategic initiatives across CanadaPrepare reports for the GM of Canada on team performance, pipeline generation, and market insightsEnsure that territories are assigned in CRM system and maintain accurate reporting of metrics with territories assigned in the CRM systemPerform monthly performance appraisals for all personnel and administer performance improvement plans for any underperformanceProvide input to senior leadership in the development and administration of incentive compensation programsMaintain current knowledge on ServiceNow's offerings and go-to-market strategiesKeep informed on competitive services, promotional matter, sales techniques, pricing and marketing policies. Use resources and perform research to determine sales patterns and strategies specific to the Canadian marketTravel for training or meetings may occasionally be required To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry5+ years of success as an individual contributor in sales or business development2+ years' experience leading a team in enterprise software sales or equivalentProven experience selling CRM systemsA firm understanding of Cloud computing, SaaS offerings, and software subscription business modelsKnowledge of the Canadian market and enterprise sales landscape is preferred
FD21
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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