About this role
The Senior Manager Consumer Solutions Malaysia will be part of a dedicated market team that is focused on growing the Visa business and penetration of product solutions and capabilities in Malaysia.
What a Senior Manager Consumer Solutions does at Visa:
Responsible for overall Malaysia consumer products portfolio and solutions planning and implementation. Responsible for Annual Operating Plan including budgeting, goal setting, forecasting, and client/partner relationship level strategiesLead development of Go-To-Market plans for Visa’s various consumer related capabilities especially in the Affluent space to clients in MalaysiaLead development of Malaysia consumer solutions product strategy including but not limited to consumer value propositions, product rules, pricing, infrastructure capabilities and thought leadership materialsCollaborate with various Visa internal stakeholders including Country Management, Business Development, Hub Products, Consulting & Analytics, Marketing, Corporate Communications, Operations, Sourcing, Compliance, Legal and Finance to deliver and achieve country goals and targetsLead as a subject matter expert in product/portfolio strategy including new product development, product strategy planning and execution on strategic cardholder segment, cardholder loyalty, and cross-border spending to ensure timely delivery of ideas and recommendations to internal and external stakeholdersBuild strong working relationships with issuers and partners to ensure a high level of satisfaction with product platform and project implementation which ultimately leads to new issuance mandates as well as net increase in number of credentials, transactions, and payment volume growthLead development of Go-To-Market plans for Visa’s various consumer related capabilities to clients in MalaysiaWork closely with Global/Market Support Center Product Teams to develop new value propositions for prioritized consumer segmentsWork closely with the Account Executive team and other functional teams on key strategic initiatives that drive growth of consumer portfolios and revenuesWhy this is important to Visa:
The Consumer Solutions Director role is critical to growing the Malaysia’s core business and ultimately execution of country’s strategic priorities. This role has a positive impact on our market business, our stakeholders and the larger Visa community. We need the expertise to collaborate with the Account Executive team and other key functions to drive business objectives effectively.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
What you will need:
At least 8+ years of payments industry and progressively responsible business experienceExtensive experience in designing, developing and launching new card / payments products in MalaysiaStrong analytical and creative problem-solving skills with a keen eye for data extraction, manipulation and insight development with limited dataBe a leader, self-motivated and demonstrate the ability to influence and communicate effectivelyExcellent written and verbal communication skills, interpersonal and presentation skills, and proven ability to influence and communicate effectively
What will also help:
Preferably work experience in retail / digital banking, consulting or fintech with a proven track record of executing projects for high-performing cross-functional teamsAdvanced knowledge of the Malaysia payments landscape, emerging players, payment product portfolio management, business models, and technological trends is preferredComfortable in working independently while effectively working across functional lines and managing multiple prioritiesAbility to be creative and manage competing priorities to achieve desired end state Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.