About this role
About Bodycote
We are a leading, global performance metallurgy business, improving properties and extending lives of our customers’ products through advanced thermal and surface processing. Bodycote offers materials solutions for virtually every market sector with a focus on aerospace and defence, automotive, energy, industrial, consumer and medical.
The Role
As a Logistics & Customer Service Coordinator, you will manage logistics between European S3P sites (primarily Landsberg), coordinate shipments, prepare orders, and ensure high-quality customer service for the Italian region.
By taking responsibility for order processing, shipment tracking, customer communication, and coordination with internal departments and external partners, you will have an impact on operational efficiency, on-time delivery, and overall customer satisfaction. You will also contribute ideas for process improvements and support collaboration across different sites.
What We’re Looking For
Essential requirements:
Technical or administrative education in a relevant field (e.g., technical training or business administration)
Experience in heat treatment is an advantage
Languages: Italian and German. English is essential.
Proficiency in MS Office, ERP, and CRM systems
Excellent communication skills and strong customer orientation
Accuracy, analytical ability, and attention to detail
Assertive, proactive, and collaborative mindset
Ability to manage priorities and work under pressure
Strong organizational and coordination skills across teams and sites
Problem-solving skills and the ability to handle complaints effectively
Experience in shipment tracking and logistics management
What’s In It for You
Career progression opportunities in a growing, global business
Exposure to international projects and change initiatives
A supportive culture where your growth and development matter
Join us at an exciting point of change, where your expertise will help define the next chapter of our business
Competitive salary and benefits package
Location & Work PatternThe position is based in Madone, with on-site work.
Ready to Apply?
If you’re excited by the idea of shaping the future of metallurgy with Bodycote, we’d love to hear from you. Why not explore this opportunity further, to start your journey with us.
Please upload your CV in English if possible.
We are an equal opportunity employer. All qualified applicants will be considered regardless of legally protected characteristics, including (where applicable) sex, age, disability, sexual orientation, religion or belief, and ethnic origin. We are committed to creating a diverse and inclusive workplace.