About this role
Branch Manager – Domiciliary Care (Lowestoft) An established and well-performing domiciliary care branch in Lowestoft is seeking an experienced Branch Manager to lead and grow the service. The branch has strong local demand, a stable and dedicated team, and solid foundations with clear opportunities for further development. This is a fantastic opportunity to step into a leadership role where you can shape the direction of the branch and make a measurable difference to both clients and staff. Reports to: Operations Manager / Regional Operations Director Key Responsibilities - Lead and manage branch staff, fostering a positive culture and supporting professional development - Participate in the on-call rota, providing out-of-hours operational cover and acting as escalation lead for emergencies, safeguarding, and service continuity - Oversee daily operations including scheduling, client intake, care planning, and service coordination - Ensure regulatory compliance, quality assurance, and effective risk management - Build strong relationships within the community, conduct assessments, handle concerns, and promote services - Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities About You - Previous management experience within a domiciliary care setting (essential) - Strong business acumen with a drive to develop and grow the service - Comprehensive knowledge of CQC standards - Effective leadership and communication skills - Full UK driving licence - NVQ Level 4/5 in Health and Social Care (or equivalent) Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
**Proud member of the Disability Confident employer scheme**
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to [Disability Confident](https://www.gov.uk/government/collections/disability-confident-campaign).