About this role
Designation-Benefits Operations Administrator (BOA) Key Expectations
• Process all activities related to client benefit plans with high accuracy and timeliness. • Consistently meet or exceed client Service Level Agreements (SLAs). • Develop a strong understanding of client plan provisions and related documentation. • Prioritize work effectively to respond to client and participant needs. • Ensure adherence to predefined procedures, process guidelines, and compliance standards. • Actively parti